Savannah Stapleton
Lodi,CA
Summary
Respectful Job Title possessing excellent communication, multitasking and cleaning abilities. Proficient in maintaining safe, sanitary locker rooms, conducting thorough facility tours and restocking supplies to maintain optimum inventory levels. Accommodating and welcoming individual willing to go above and beyond to assist guests with requests. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills and hard working.
Overview
2
2
years of professional experience
Work History
Spa Attendant
Rob
09.2023 - 11.2023
- Conducted locker room tours and provided information and directions.
- Attended regular training sessions on industry trends and product developments to stay current in providing top-notch services for clients'' needs.
- Assisted estheticians and massage therapists in setting up rooms and stations with supplies.
- Anticipated and addressed guests' service needs by reviewing daily spa appointments.
- Developed positive working relationships with team members through effective communication and collaboration strategies.
- Set up lockers with robes and slippers to prepare guests for massages, facials, manicures and pedicures.
- Greeted guests and escorted to correct treatment rooms.
- Assisted customers with finding items and storing belongings.
- Managed front desk by answering phones, scheduling appointments, and greeting guests.
- Replenished locker room linens, robes and sandals to maintain adequate supplies for guests.
- Supported front desk operations including booking appointments, greeting guests upon arrival, processing payments accurately while maintaining confidentiality of client information.
- Responded to guest requests for assistance, toiletries, and personal care items.
Courtesy Clerk
Sue
06.2021 - 08.2021
- Sought ways to improve processes and services provided.
- Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
- Increased efficiency and performance by monitoring team member productivity and providing feedback.
- Delivered prompt service to prioritize customer needs.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
- Handled shelf restocks and merchandised front lane areas to drive sales.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Collected and returned unpurchased or returned items to correct shelf locations and arranged displays to promote sales.
- Supported cashier operations by efficiently retrieving shopping carts and baskets for customer use.
Education
Rio Valley Charter
Lodi Ca Kettleman Lane05.2024
Skills
Guest services
Fast learner
On time
Fast worker
Problem solver
Great communication
Timeline
Spa Attendant
Rob
09.2023 - 11.2023
Courtesy Clerk
Sue
06.2021 - 08.2021
Rio Valley Charter
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