Summary
Overview
Work History
Education
Skills
Websites
Certification
Timeline
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Savannah Suhr

Valdosta,GA

Summary

Dynamic leader with a proven track record at Chicken Salad Chick, excelling in operations management and team building. Achieved a 100 A Health Department score and consistently exceeds performance targets, reflecting strong problem resolution and labor management skills. Expert in fostering employee retention and guest relations, ensuring brand excellence and community engagement.


Overview

11
11
years of professional experience
1
1
Certification

Work History

General Manager

Chicken Salad Chick
02.2023 - Current

Achievements:

  • Current Health Department Score: 100 A
  • Servsafe Manager Certified - Valid until 02/22/2029
  • Bonuses (performance driven) - Always received, given quarterly due to maintaining and exceeding company requirements and expectations.
  • Living the Brand: Reflecting the business positively via social media, and being a direct representation of the brand in my personal and professional life.


Responsibilities:

  • Monitor and control food/paper/labor costs
  • Recruit, hire, train, manage and retain a diverse team of professionals
  • Write, review and conduct employee evaluations pertaining to skills acquired and knowledge learned over X amount of time
  • Foster a positive work environment with continuous room to grow
  • Mentoring young professionals as they navigate early job experiences, while providing a healthy professional/personal life balance
  • Develop and implement strategies to increase sales and profitability
  • Managing 30+ employees schedules, while helping navigate various other commitments such as school/sports/religious practices in regard to availability
  • Handling all cash within business, doing deposits 3x weekly and handling change orders as needed
  • Marketing and executing catering events and LTO's throughout the year to drive sales and increase profits.
  • Be actively involved with the community (such as with Wiregrass/GMC/Churches/Schools/ & Hospital relations)
  • Organizing team bonding events to strengthen our staff
  • Using "Learning Moments" rather than enforcing disciplinary action on minor mistakes
  • Documenting any and all accidents/incidents pertaining to staff or business resulting in protect the business and employees
  • Open/Close restaurant 40+ hours a week
  • Being reachable 24/7 to all staff to ensure business runs smoothly during operational hours

Garde Manger

The Appalachian
05.2022 - 09.2022
  • Assumed responsibility for creating visually appealing hors d''oeuvres displays during banquets or private events, enhancing overall event presentation.
  • Streamlined prep work processes for improved efficiency, reducing waste and saving time in a high-volume kitchen environment.
  • Maintained a clean and organized workstation at all times, adhering to strict sanitation protocols for safe food handling practices.
  • Ensured optimal freshness of ingredients through proper storage and rotation procedures, maintaining the highest quality standards.

Manager

The Farmhouse Restaurant
11.2013 - 08.2021
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Opening and closing restaurant as needed, exceeding 40 hours a week

Education

Associate of Applied Science - Culinary Arts

Wiregrass Georgia Technical College
Valdosta, GA
12-2020

GED -

Hamilton County High
Jasper, FL
11-2012

Skills

  • Leadership and team building
  • Problem resolution
  • Operations management
  • Team player
  • Inventory management
  • Food safety
  • Cost control
  • Staff scheduling
  • Labor management
  • Health code compliance
  • Guest relations
  • Employee retention

Certification

Food Production Worker 1

Catering Specialist

Prep Cook

Culinary Arts Diploma (Honors Graduate)

Timeline

General Manager

Chicken Salad Chick
02.2023 - Current

Garde Manger

The Appalachian
05.2022 - 09.2022

Manager

The Farmhouse Restaurant
11.2013 - 08.2021

Food Production Worker 1

Catering Specialist

Prep Cook

Culinary Arts Diploma (Honors Graduate)

Associate of Applied Science - Culinary Arts

Wiregrass Georgia Technical College

GED -

Hamilton County High
Savannah Suhr