Savannah Taylor
Receptionist
Oklahoma City,OK
Summary
Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail, and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.
Overview
7
7
years of professional experience
16
16
years of post-secondary education
Work History
Receptionist
Legend Senior Living
Oklahoma City, Oklahoma
05.2024 - Current
- Confirmed appointments, communicated with clients, and updated client records
- Answered phone promptly and directed incoming calls to correct offices
- Responded to inquiries from callers seeking information
- Kept reception area clean and neat to give visitors positive first impression
- Maintained confidentiality of information regarding clients and company
- Provided clerical support to company employees by copying, faxing, and filing documents
- Assisted with onboarding new clients and securing paperwork completion
- Operated multi-line telephone system to answer and direct high volume of calls
Homemaker/Stay at Home Parent
08.2022 - 05.2024
Claims Adjuster
TTEC
04.2022 - 08.2022
- Prepared summaries of damage, payments, and policy coverage
- Evaluated insurance policies and analyzed damages to determine coverage
- Established relationships with clients and insurance companies to foster timely claims resolution
- Answered customer questions regarding deductibles
- Organized, planned and documented materials for auto claims
- Delivered exceptional customer service to policyholders by communicating important information and patiently listening to issue
Packaging Technician
Stability Cannabis
11.2021 - 04.2022
- Developed relationships with new staff members, and assisted staff members in their career development
- Provided involvement in training new team members
- Successfully met goals and timelines, placed by management
- Packaged all desired product in a timely and clean manner
Shift Leader
Love's Travel Stops & Country Stores
02.2018 - 06.2020
- Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints
- Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers
- Inventory stock and reorder when inventory drops to a specified level
- Instruct staff on how to handle difficult and complicated sales
- Establish and implement policies, goals, objectives, and procedures for their department
Education
High School Diploma -
Hinton High
Hinton, OK 05.2001 - 05.2017
Skills
- Customer service
- Computer skills
- Communication skills
- Time management
- Organizational skills
- Office experience
- Administrative experience
- Data entry
- Telephone skills
- Office management
Timeline
Receptionist
Legend Senior Living
05.2024 - Current
Homemaker/Stay at Home Parent
08.2022 - 05.2024
Claims Adjuster
TTEC
04.2022 - 08.2022
Packaging Technician
Stability Cannabis
11.2021 - 04.2022
Shift Leader
Love's Travel Stops & Country Stores
02.2018 - 06.2020
High School Diploma -
Hinton High
05.2001 - 05.2017
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