
Healthcare transformation leader with extensive experience bridging clinical practice and enterprise operations across managed care, quality improvement, and compliance. Proven success leading national Quality Improvement and Compliance initiatives across multi-state health plans, improving operational efficiency, audit readiness, and regulatory performance. Expertise includes OpenAI-enabled automation, performance analytics, governance frameworks, and Agile delivery models aligned with CMS, NCQA, and DHCS standards. Recognized for driving measurable improvements in cycle time, reporting accuracy, and organizational readiness while supporting patient-centered outcomes.
Power BI Dashboard and Reports
MHI Potential Quality of Care Dashboard & Quarterly Reports
· Architect, built, and daily refresh an enterprise Power BI analytics platform supporting executive reporting across large, multi-state healthcare operations.
· Owned the full end-to-end lifecycle including data modeling, relationship design, DAX development, visual architecture, slicer logic, and daily production maintenance.
· Designed scalable analytics models integrating multi-source inputs and implemented rolling-period, trend, and performance metrics to support leadership decision-making.
· Automated ETL and reporting workflows using Power Query, reducing manual reporting effort by 50% while improving consistency and reliability of reporting outputs.
· Provide ongoing platform governance including dataset health monitoring, relationship integrity checks, measure optimization, performance tuning, and user-driven enhancements.
Nonprofit Website Design and Development
Alice’s Lighthouse Ministries
Alices-lighthouse.com
· Strategic Impact: Built a responsive digital platform for addiction recovery services, improving community engagement and visibility.
· Designed and launched a WordPress-based website, implementing SEO strategies to achieve Top 20 keyword ranking within 1 month.
· Increased organic traffic by 45% in the first 6 months, reaching 1,500+ monthly visitors.
· Utilized HTML/CSS, JavaScript, Google Analytics, and CMS tools to optimize site performance and improve page load speed by 30%, boosting user engagement by 20%.