Savannah Terrell
Ocean Springs,MS
Summary
Personable and reliable with positive attitude and strong communication skills. Understanding of customer service principles and adept in handling transactions efficiently. Focused on providing excellent service and enhancing customer experience.
Developed strong interpersonal and organizational skills in fast-paced retail environment. Demonstrated ability to manage multiple tasks and provide high-quality customer service. Seeking to transition into new field, applying these transferrable skills to contribute to dynamic team.
Offering strong work ethic and passion for customer interaction, eager to learn and grow within retail environment. Brings ability to quickly understand store operations and handle customer inquiries effectively. Ready to use and develop communication and problem-solving skills in any role.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Store Associate
Academy Sports and Outdoors
05.2025 - 08.2025
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Maintained accurate inventory records using point-of-sale system for efficient stock management.
- Processed transactions swiftly, ensuring customer satisfaction and minimal wait times.
- Collaborated with team members to achieve daily sales goals and improve service delivery.
- Demonstrated product knowledge to educate customers, resulting in informed purchasing decisions.
- Organized merchandise displays to optimize visibility and encourage customer engagement.
- Handled customer complaints effectively, maintaining positive store environment and loyalty.
- Participated in training sessions to develop sales techniques and improve overall performance.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
Store Associate
Biloxi Shuckers
04.2025 - 08.2025
- Assisted customers with product inquiries and transactions, ensuring high levels of satisfaction.
- Maintained store cleanliness and organization to enhance shopping experience.
- Operated point-of-sale systems efficiently, processing cash and card payments accurately.
- Stocked merchandise on shelves, adhering to visual merchandising standards for optimal presentation.
- Collaborated with team members to achieve daily sales goals and improve store performance.
- Handled inventory management tasks, including receiving shipments and conducting stock counts.
- Resolved customer complaints promptly, fostering a positive shopping environment.
- Participated in training sessions to develop product knowledge and improve service skills.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
- Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
- Increased customer satisfaction by providing efficient and friendly service while handling transactions.
Team Member
Chick-fil-A Restaurants
06.2024 - 10.2024
- Provided exceptional customer service by efficiently taking and processing orders.
- Maintained cleanliness and organization of dining and kitchen areas to ensure a welcoming environment.
- Collaborated with team members to optimize workflow during peak hours, enhancing overall service efficiency.
- Assisted in training new team members on operational procedures and customer interaction techniques.
- Operated kitchen equipment safely while preparing food items following established recipes and quality standards.
- Engaged with customers to resolve inquiries or concerns, fostering positive dining experiences.
- Monitored inventory levels to ensure adequate stock for daily operations, reducing potential shortages.
- Adhered to health and safety regulations, contributing to a safe working environment for all staff members.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
Education
High school diploma -
St Martin High School
05-2025
Skills
- Customer service
- Customer assistance
- Cash handling accuracy
- Attention to detail focus
- Organization
- Problem-solving acumen
- Team collaboration
- Active listening techniques
- Inventory control
- Store cleanliness maintenance
- Cash register operation
- Flexible schedule adaptability
Certification
- Driver's License
- May 2023 to January 2028
Timeline
Store Associate
Academy Sports and Outdoors
05.2025 - 08.2025
Store Associate
Biloxi Shuckers
04.2025 - 08.2025
Team Member
Chick-fil-A Restaurants
06.2024 - 10.2024
High school diploma -
St Martin High School
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