Savannah Trosper

Dynamic leader with a proven track record at RE/MAX Executive, adept in Operational Management and Talent Acquisition. Excelled in enhancing team efficiency and client relationships, achieving significant improvements in administrative protocols and financial control. Skilled in strategic process planning and staff development, consistently driving growth and operational excellence.

• AHA Basic Life Support (CPR and AED)
• First Aid Certification
• Certified Scuba Diver
• ServSafe Certification
• Pallet Jack Certification

• Hostess, Baylee’s Steakhouse, Salisbury, NC
• Sales, Queens Gift, Salisbury, NC

• Operations Manager, RE/MAX Executive, Charlotte, NC, Streamline operational systems while fostering a supportive work environment by organizing events to increase staff motivation and onboard new employees. Engage with team members regularly, clearly communicating goals, establishing programs for professional development to increase output and improve efficiency.
• Co-Store Manager, Harris Teeter, Fort Mill, SC, Supported company growth by conducting inspections to ensure that outstanding customer service was provided, and operating standards were met. Demonstrated problem-solving abilities in recognizing and addressing challenges.
• General Manager, Cracker Barrel, Pooler, GA, Ensured optimal guest satisfaction and best-in-class service by effectively training new hires and mentoring staff in best hospitality practices., Supervised consistent performance, quality control, and safety standards in the kitchen., Reported to District Manager and functioned as shift manager successfully organized daily restaurant operations., Accomplished restaurant human resource goals including hiring, training, scheduling, and disciplining staff. Earned distinction for receiving numerous promotions and awards in various locations including winning the Employee of the Month award in June 2010 and 2011. Promoted to General Manager, Brunswick, GA location (2016), for ranking second in the TOGO sales increase during November; obtaining a 4 on GM evaluation; and boosting GLP by 10 points., Promoted to MIT Salisbury, NC location, (2012) as the first to receive 100 on the evaluation from manager within 30 years., Guided and implemented financial decisions to fulfill goals; examined P&L statements, tracked sales and expenses, projected needs, analyzed discrepancies, and implemented corrective actions. Achieved restaurant operational goals by making a major contribution to developing strategic plans, that maintained production and quality standards.