Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Savannah Walters

Palm Coast,FL

Summary

Dynamic and dedicated professional with extensive experience in fast-paced restaurant environments, including Chick-fil-A. Proven expertise in sanitation practices and exceptional customer service, consistently achieving high guest satisfaction. Recognized for fostering teamwork and collaboration, while effectively managing multiple tasks to enhance operational efficiency. Committed to maintaining a clean and organized workspace.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Back of House Team Member

Chick-fil-A
01.2025 - Current
  • MaHelped maintain a clean and organized work area through diligent daily cleaning tasks such as sweeping, mopping, sanitizing surfaces, and washing dishes.
  • Performed daily cleaning and maintenance tasks to keep kitchen clean and organized.
  • Assisted with training new BOH staff members on established processes and goals.
  • Operated food slicers, grinders and chopper in accordance with safety guidelines.
  • Washed, peeled and cut various foods such as fruits and vegetables to prepare for cooking or serving.
  • Monitored food temperature, discarding items not stored correctly.
  • Maintained high personal grooming standards and uniform presentation.
  • Lifted and carried heavy materials.
  • Assisted in setting up and breaking down kitchen stations.
  • Followed food safety practices and sanitation guidelines.

Server

Hot Diggity Dogs
07.2024 - 01.2025
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Supported needs of 15+- person wait staff who attended to specific needs of countless customers daily for Hot Diggity Dogs restaurant with social relevancy and intentionality.
  • Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Adapted to diverse customer needs, providing personalized service that increased guest satisfaction.
  • Streamlined order-taking process to minimize wait times for diners.
  • Enhanced team efficiency, collaborating effectively in high-pressure settings.
  • Maintained high standards of personal appearance and hygiene, reflecting positively on establishment.
  • Managed inventory of dining supplies to prevent shortages during service.
  • Utilized knowledge of menu to make recommendations, enhancing customer dining experience.
  • Coordinated with kitchen staff to ensure order accuracy and timely preparation of dishes.
  • Kept up with fast-paced environments, ensuring timely delivery of orders during peak hours.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Answered customers' questions, recommended items, and recorded order information.

Food Runner

Tijuana Flats
12.2023 - 07.2024
  • Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
  • Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
  • Greeted customers and provided outstanding customer service.
  • Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
  • Assisted servers in attending to guests'' needs, ensuring a smooth service flow during peak hours.
  • Received positive feedback from both guests and management for exceptional work performance and dedication to customer satisfaction.
  • Promoted teamwork among front-of-house and back-of-house staff, fostering a positive work environment.
  • Supported efficient restaurant operations by consistently restocking supplies as needed throughout shifts.
  • Adapted to various dining settings and themes, providing versatile service to customers.
  • Maintained cleanliness and organization in dining area, contributing to inviting environment.
  • Collaborated with kitchen team to correct any order discrepancies, ensuring customer satisfaction.
  • Monitored dining area to anticipate customer needs, enhancing overall dining experience.
  • Assisted with bussing tables and cleaning up spills.
  • Set up advertising signs and displays on shelves, counters and tables.
  • Processed payments for orders and provided customers with change.

Education

High School Diploma -

Flagler Palm Coast High School
Palm Coast, FL
05-2024

Skills

  • Cleaning procedures
  • Sanitation practices
  • Waste reduction
  • Cooking techniques
  • Workstation setup
  • Stock rotation
  • Food storage
  • Cross-training
  • Team collaboration
  • Flexible and adaptable
  • Cleaning and sanitizing
  • Customer service
  • Team contribution

Certification

  • Licensed Food safety - 2025-2030

Languages

English
Native or Bilingual

Timeline

Back of House Team Member

Chick-fil-A
01.2025 - Current

Server

Hot Diggity Dogs
07.2024 - 01.2025

Food Runner

Tijuana Flats
12.2023 - 07.2024

High School Diploma -

Flagler Palm Coast High School

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