Savannah Whatmore
Toledo,OH
Summary
Personable Medical Assistant bringing hands-on experience balancing problematic administrative and clinical duties to achieve patient satisfaction. Offering thorough understanding of medical registration process and procedures to streamline client processing. Compassionate and respectful collaborator recognized for delivering high-quality healthcare and excellent customer service.
Overview
1
1
year of professional experience
Work History
Medical Assistant
University of Toledo-Heart and Vascular
Toledo, OH
02.2023 - Current
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
- Registered new patients into practice management software program accurately entering demographic information.
- Organized patient charts before each day's clinic sessions began.
- Filed insurance claims forms in accordance with applicable regulations.
- Inspected equipment to ensure proper working order prior to use on patients.
- Educated patients on healthcare topics such as nutrition and disease prevention methods.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Incorporated outside records into charts and EHR.
- Responded to patient callbacks and phone-in prescription refill requests.
- Measured vital signs and took medical histories to prepare patients for examination.
- Verified appointment times with patients, preparing charts, pre-admission and consent forms.
- Communicated with pharmacies for prescription refills on behalf of supervising physician.
- Contacted medical facilities to schedule patients for admission.
- Handled general office duties to support administrative staff during peak hours.
Education
Registered Medical Assistant -
Ross College
Sylvania, OH12-2022
Skills
- Medical Terminology
- Patient Scheduling
- HIPAA Compliance
- Patient-focused care
- Data Entry
- Clinical Documentation
- Vital signs monitoring
- Certified in Basic Life Support (BLS)
- Compassionate
- Electronic Medical Records
- Patient Management
- Quick problem solver
- Patient Relations
- Indirect Patient Care
- Communicating with patient families
- Patient Care Coordination
- Appointment Setting
- Insurance Claims
- Stocking supplies
- Medical terminology knowledge
- Direct Patient Care
- Vital Sign Monitoring
- Media preparation
- Chronic Disease Management
- Medical Billing
- Patient Flow Management
- Inventory Management
- Complex Problem-Solving
- Medical Records Management
Accomplishments
Throughout my career I have been blessed with numerous achievements. Including but not limited to representing my department in monthly patient advocate meetings and being mentioned numerous times for my exceptional care and understanding in patient surveys.
Languages
English
Native/ Bilingual
Timeline
Medical Assistant
University of Toledo-Heart and Vascular
02.2023 - Current
Registered Medical Assistant -
Ross College