Savannah Whatmore
Summary
Registered Medical Assistant with a robust background at the University of Toledo Medical Center, excelling in HIPAA compliance and patient care coordination. Demonstrated ability to enhance patient experiences through effective communication and meticulous attention to clinical documentation. Skilled in multitasking and fostering team collaboration, significantly contributing to improved healthcare outcomes and operational efficiency.
I am an organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
1
1
year of professional experience
Work History
Registered Medical Assistant
University of Toledo Medical Center
02.2023 - Current
- Maintained strict confidentiality while handling sensitive patient information in accordance with HIPAA guidelines.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Completed thorough chart reviews to ensure proper documentation of all pertinent medical information.
- Called and faxed pharmacies to submit prescriptions and refills.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Improved patient experience by promptly greeting, preparing, and escorting individuals through their visits.
- Performed essential administrative tasks such as scheduling appointments, updating records, and coordinating referrals.
- Collaborated with the healthcare team to create personalized care plans for patients.
- Strengthened patient-provider relationships through compassionate communication and attentive listening skills.
- Promoted office efficiency, coordinating charts, completing insurance forms, and helping patients with diverse needs.
- Continuously improved professional knowledge through attendance at workshops, seminars, or conferences related to the field of medical assisting.
- Oriented and trained new staff on proper procedures and policies.
- Collected pertinent data and calculations to aid physician in interpreting results.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Performed medical records management, including filing, organizing and scanning documents.
- Provided emotional support to patients and families during challenging medical situations, fostering trust and rapport.
- Worked effectively with staff from all departments to coordinate resolutions.
- Advocated for patient rights and access to support resources in healthcare settings.
- Identified opportunities for improvement in hospital policies that directly impacted patient experience.
- Implemented best practices in patient advocacy through continuous professional development initiatives.
Education
Registered Medical Assistant -
Ross College
Sylvania, OH12.2022
Skills
- Medical Terminology
- HIPAA Compliance
- Clinical Documentation
- Anatomy and Physiology Knowledge
- Patient Scheduling
- Preventive Healthcare Measures
- Patient Assessments
- Insurance Verification
- Vital Sign Monitoring
- Inventory Management
- Medical Records Management
- Patient Care Coordination
- Compassionate
- Medical terminology knowledge
- Vital signs monitoring
- Maintaining confidentiality
- EMR / EHR
- CPR
- Adaptable
- Data Entry
- Patient-focused care
- Monitoring patient progress
- Technical assistance
- Verbal and written communication
- Proactive Problem Solving
- Resource Utilization
- Patient Rights
- Multitasking and Organization
- Team Collaboration
- Patient Education
- Interpersonal Skills
Timeline
Registered Medical Assistant
University of Toledo Medical Center
02.2023 - Current
Registered Medical Assistant -
Ross College
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