Summary
Overview
Work History
Education
Skills
Timeline
Generic

Savannah Whiddon

Newton,FL

Summary

With a proven track record at Grady EMS and a diverse skill set encompassing emergency medical care and customer relations, I excel in high-pressure environments, ensuring optimal client service and compassionate care. My experience spans from small business operations to advanced life support, demonstrating significant achievements in improving operational efficiency and customer satisfaction.

Overview

17
17
years of professional experience

Work History

Owner/Taxidermist

Savannah"s Wildlife Artistry
06.2014 - 05.2024
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Georgia Taxidermist member, and competitive place holder.
  • Specializing in museum quality taxidermy.

EMT

Grady EMS
08.2020 - 10.2022
  • Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
  • Conducted equipment and vehicle checks to maintain continuous and safe operation.
  • Maintained a clean and organized ambulance, ensuring optimal readiness for emergency calls.
  • Managed inventory of medical supplies, ensuring adequate stock levels for effective emergency response.
  • Expedited life-saving interventions by rapidly assessing patients'' conditions based on vital signs, symptoms, and medical history.
  • Upheld legal compliance standards by adhering to established protocols regarding documentation, treatment procedures, and communication practices within the EMS system.
  • Demonstrated strong decision-making abilities in determining the most appropriate course of action for each unique situation encountered in the field.

Office Manager

KIA Autosport Of Albany
03.2010 - 06.2014
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
  • Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
  • Streamlined office operations by implementing efficient filing systems and organizational strategies.

CSR

Teleperformance USA
08.2007 - 03.2010
  • Managed high call volumes, maintaining a professional demeanor during peak hours and effectively multitasking in a fast-paced environment.
  • Demonstrated empathy and active listening skills, resulting in a higher rate of customer satisfaction and repeat business.
  • Answered constant flow of customer calls with minimal wait times.
  • Upheld strict adherence to company policies and procedures while providing exceptional service experiences for each client interaction.
  • Assisted customers with account set-up, enabling smooth transitions into using the company''s products or services.
  • Delivered outstanding problem-solving skills in addressing recurring issues that resulted in improved operational efficiency.
  • Collaborated with management to develop strategies for enhancing overall customer experience.
  • Streamlined communication between departments, ensuring timely resolution of customer concerns.

CSR

PRC LLC
06.2007 - 08.2007
  • Managed high call volumes, maintaining a professional demeanor during peak hours and effectively multitasking in a fast-paced environment.
  • Demonstrated empathy and active listening skills, resulting in a higher rate of customer satisfaction and repeat business.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Answered constant flow of customer calls with minimal wait times.
  • Upheld strict adherence to company policies and procedures while providing exceptional service experiences for each client interaction.

Education

No Degree - Nursing

Darton State College
Albany, GA

Certificate of Technical Studies - Medical Assisting

Fortis College
Dothan, AL
05-2025

Certificate of Technical Studies - Emergency Medicine

Grady EMS School of Healthcare
Bainbridge, GA
09-2020

Skills

  • Customer relations
  • Small business operations
  • Relationship building
  • Verbal and written communication
  • Client service
  • Administrative oversight
  • Financial planning
  • Basic life support
  • Vital signs monitoring
  • Emergency medical care
  • Airway management
  • Scene safety
  • Diabetic emergencies
  • Medical equipment operation
  • Advanced life support
  • Fracture stabilization
  • Team collaboration
  • Decision-making
  • Compassionate care
  • Medical documentation
  • Medical terminology

Timeline

EMT

Grady EMS
08.2020 - 10.2022

Owner/Taxidermist

Savannah"s Wildlife Artistry
06.2014 - 05.2024

Office Manager

KIA Autosport Of Albany
03.2010 - 06.2014

CSR

Teleperformance USA
08.2007 - 03.2010

CSR

PRC LLC
06.2007 - 08.2007

No Degree - Nursing

Darton State College

Certificate of Technical Studies - Medical Assisting

Fortis College

Certificate of Technical Studies - Emergency Medicine

Grady EMS School of Healthcare

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Savannah Whiddon