Savannah Williams
Cullman,AL
Summary
Dynamic culinary professional with extensive experience at Captain D's Seafood Restaurants, excelling in food handling and customer service. Proven track record in training staff and implementing process improvements, enhancing kitchen efficiency and team performance. Adept at multitasking and maintaining high sanitation standards, ensuring exceptional dining experiences.
Experienced with various cooking techniques and kitchen operations. Utilizes culinary skills to create flavorful and visually appealing dishes. Knowledge of food safety practices and efficient kitchen workflows.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Lead Server
Pasquales Pizza and Pasta
02.2024 - Current
- Supervised front-of-house operations, ensuring smooth service and guest satisfaction.
- Trained and mentored new servers on menu offerings and customer service standards.
- Coordinated team schedules to optimize staffing levels during peak hours.
- Implemented inventory management practices to reduce waste and improve cost efficiency.
- Resolved customer complaints swiftly, enhancing overall dining experience and loyalty.
- Collaborated with kitchen staff to ensure timely food delivery and quality control.
- Oversaw daily operations of service team, delegated tasks, and trained new staff.
- Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
Cook /Cashier
Moes Southwestern Grill
05.2022 - 02.2024
- Prepared and cooked diverse menu items to meet customer preferences and dietary restrictions.
- Trained new team members on cooking techniques and kitchen procedures to enhance efficiency.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Manager in Charge
Postal Pig Bbq
07.2020 - 11.2022
- Oversee daily operations to enhance team performance and efficiency.
- Implement process improvements to streamline workflow and reduce bottlenecks.
- Managed budgets effectively, reducing unnecessary expenses while maintaining high-quality resources for the team.
Cook Manager
Captain Ds Seafood Restaurants
09.2016 - 06.2020
- Supervised kitchen staff, ensuring adherence to safety and sanitation protocols.
- Coordinated daily food preparation activities, optimizing workflow efficiency.
- Developed and implemented menu items in alignment with seasonal availability.
- Trained new hires on cooking techniques and operational procedures.
- Trained and mentored team members on efficient workflow practices and operational procedures.
Education
High School Diploma -
West Point High School
Cullman AlSkills
- Customer service
- Cooking
- Cleaning and organization
- Food handling
- Multitasking and organization
- Sanitation
- Management front/BOH
- Cash handling
Accomplishments
- Resolved product issue through consumer testing.
- Supervised team of 20 staff members.
- Opened different restaurants
- Managed busy record breaking sales
Certification
serv safe
Timeline
Lead Server
Pasquales Pizza and Pasta
02.2024 - Current
Cook /Cashier
Moes Southwestern Grill
05.2022 - 02.2024
Manager in Charge
Postal Pig Bbq
07.2020 - 11.2022
Cook Manager
Captain Ds Seafood Restaurants
09.2016 - 06.2020
High School Diploma -
West Point High School