Work Preference
Summary
Overview
Work History
Education
Skills
Certification
Languages
Additional Information
Timeline
DeliveryDriver
Savannah Williams
Open To Work

Savannah Williams

Norwalk,USA

Work Preference

Job Search Status

Open to work
Desired start date: Immediately

Desired Job Title

Delivery DriverDelivery DriverTeacher AssistantOffice ClerkFOOD RUNNER

Work Type

Full TimePart TimeSeasonal Work

Location Preference

On-SiteRemoteHybrid
Location: Norwalk, USA, US
Open to relocation: Yes

Salary Range

$45000/yr - $200000/yr

Important To Me

Work-life balanceCareer advancementCompany CultureHealthcare benefitsPaid sick leave

Summary

Dynamic customer service professional with a decade of diverse experience, driving exceptional client satisfaction. Expertise spans delivery operations, office administration, and educational support, ensuring a seamless experience for customers across various sectors. Highly skilled in communication, organizational management, and problem-solving, consistently enhancing service efficiency and quality. Committed to fostering positive interactions and meeting customer needs, while maintaining a high standard of service excellence. Passionate about leveraging extensive experience to contribute effectively in a customer-focused role. Willing to relocate: Anywhere

Overview

8
8
years of professional experience
1
1
Certification

Work History

Delivery Driver

Instacart
Norwalk, CA
03.2021 - Current
  • Order Fulfillment: Accurately shops for and fulfills customer orders from local retailers using the Instacart app, ensuring 100% accuracy in item selection.
  • Customer Communication: Provides proactive, real-time communication with customers regarding product availability, substitutions, and delivery updates to maintain a >4.9-star rating.
  • Time Management & Logistics: Optimizes shopping routes and efficiently manages time to complete over 15 orders per shift while meeting strict delivery deadlines.
  • Quality Control: Inspects items for quality and freshness, selecting top-tier produce and products according to customer preferences.
  • Problem-Solving: Resolves unexpected issues such as out-of-stock items, store traffic, and delivery delays, ensuring client satisfaction and reduced return rates.

Delivery Driver

Amazon Delivery Service Partner
Norwalk, CA
12.2019 - 08.2022
  • Load items into vehicle from the Amazon warehouse or production environment.
  • Ensure that the package or item must be safe until I deliver to the customer at the given location.
  • Review the packages before and after I deliver them to the customer, whether the charges are correct and whether the customer is satisfied.
  • Scan QR codes before loading the packages into the vehicle.
  • Accept payment after delivering the package to the customer.
  • Follow the route strictly as per the schedule.

Teacher Assistant

Learning Care Group
Lawrenceville, GA
04.2022 - 06.2022
  • Review learning material with students, either individually or in small groups, to help reinforce lessons presented by lead teachers
  • Supervise students in class, during lunch hour, playtime or recess, and at special events, like field trips
  • Aid in teaching appropriate behavior and social skills to students
  • Assist in enforcing school and classroom rules
  • Assist with record keeping, such as attendance records, student progress notes and grades
  • Help teachers prepare for lessons by assembling materials and equipment
  • Provide personal aid and care as necessary to students, such as help with hygiene, eating or toileting, for example

Office Clerk

Long bar grinding
Santa Fe Springs, CA
10.2021 - 12.2021
  • Greet clients warmly and answer phones
  • Assist the office in filing duties
  • Perform basic bookkeeping duties
  • Compile financial records
  • Reroute calls to appropriate quarters
  • Answer inquiries about the company
  • Get water for staff and/or prepare coffee
  • Hang company policies on walls around the office
  • Operate office machines like personal computers, scanners, photocopiers, facsimile machines, and voice mail systems
  • Retrieve files for personnel
  • Take and deliver messages
  • Sort as well as distribute incoming mail
  • Fix malfunctioning office equipment or call the person in charge of maintenance
  • Count or measure mail
  • Regularly adhere to business procedure guidelines
  • Obey all safety procedures
  • Maintain all reporting documentation and logs and, pay attention to detail
  • Perform other duties assigned and take part in cross-training
  • Operate copy, scanning, and mailing equipment
  • Handle shipping and receiving
  • Handle time-sensitive material like urgent and confidential packages
  • Demonstrate a friendly and cooperative attitude and maintain a high level of customer care
  • Scan incoming mail to recipients
  • Perform file pulls and purges
  • Create and ship files
  • Provide backfill as needed
  • Enter information into spreadsheets daily
  • Sort and deliver small packages and mail
  • Perform data entry
  • Restock supply closet with printing ink, pens, paper, paper clips, staplers, folders, files, and correction fluid

FOOD RUNNER

CHILI'S
Long Beach, CA
06.2018 - 07.2019
  • Provide hospitable and customized service to each of our Guests
  • Improve the Guest experience by interacting, connecting, and ensuring needs are met
  • Keep the tables free of dirty dishes by pre-bussing any empty glassware, debris, empty bottles, plateware, silverware, etc
  • Partner with other Team Members to ensure Guest satisfaction

HOSTESS

CHILI'S
Long Beach, CA
06.2018 - 07.2019
  • Give a warm welcome to every Guest
  • Manage the waitlist
  • Communicate guest concerns to the Manager when appropriate
  • Answer the telephone within three rings and direct calls
  • Help fellow Team Members when appropriate

Education

HIGH SCHOOL DIPLOMA -

DOMINGUEZ HIGH SCHOOL
06-2018

No Degree -

Rio Hondo College
Whittier, CA

Skills

  • Delivery Driver Experience
  • Office experience
  • Cash register
  • Cleaning Experience
  • Data Entry
  • Administrative experience
  • Organizational skills
  • Microsoft Outlook
  • Epic
  • Busser
  • Climbing
  • Childcare
  • Basic life support
  • Driving
  • Microsoft Excel
  • Front desk
  • Communication skills
  • Cleaning
  • Retail sales
  • Clear language communication
  • Typing
  • Food industry
  • Hospitality
  • Hostess
  • Cashiering
  • Math
  • Clerical experience
  • Host/hostess experience
  • English
  • Food Service
  • Microsoft Word
  • Waitress
  • Phone communication
  • Restaurant Experience
  • Basic maths
  • Editing
  • Guest services
  • Computer operation
  • Serving
  • Mobile devices
  • Food Handling
  • Attention to detail
  • Customer Service
  • Computer skills
  • Google Docs
  • Accounting
  • Analysis skills
  • Time Management
  • Kitchen Experience
  • Serving Experience
  • Bussing
  • Cash Handling
  • Food Preparation
  • Host
  • ERP systems
  • POS
  • Food Safety
  • Microsoft Office

Certification

  • Typing Present
  • Driver's License
  • Food Handler Certification
  • BLS Certification December 2023 to December 2025
  • CDL C

Languages

English - Fluent

Additional Information

Authorized to work in the US for any employer

Timeline

Teacher Assistant

Learning Care Group
04.2022 - 06.2022

Office Clerk

Long bar grinding
10.2021 - 12.2021

Delivery Driver

Instacart
03.2021 - Current

Delivery Driver

Amazon Delivery Service Partner
12.2019 - 08.2022

FOOD RUNNER

CHILI'S
06.2018 - 07.2019

HOSTESS

CHILI'S
06.2018 - 07.2019

HIGH SCHOOL DIPLOMA -

DOMINGUEZ HIGH SCHOOL

No Degree -

Rio Hondo College
Savannah Williams