Savannah Wills
Morgantown
Summary
Dedicated and customer-focused professional with experience in guest services, cashier operations, and facility maintenance. Skilled in effective communication and organization to deliver a seamless and enjoyable experience for customers. Adept at following directions and guidelines and maintaining a clean, welcoming environment. Committed to efficiency, teamwork, and exceptional service in fast-paced settings.
Overview
3
3
years of professional experience
Work History
Campground Attendant
Camp Creek State Park
06.2022 - 08.2025
- Managed and created campground reservations, eliminating booking conflicts while maximizing site occupancy rates.
- Facilitated smooth arrivals and departures of campers through effective communication skills.
- Implemented waste management and cleaning procedures that resulted in highly maintained campsites and restrooms.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Restocked and organized merchandise within the store.
- Served as an ambassador for West Virginia State Parks by maintaining a professional attitude and peak customer service at all times.
- Provided information about local attractions and activities, enhancing guests overall experience.
Front of House Team Member
Chick-Fil-A
02.2023 - 05.2023
- Improved customer satisfaction by promptly delivering food orders to tables and curbside while maintaining communication with kitchen staff.
- Maintained clean and organized dining areas, contributing to a pleasant atmosphere for patrons.
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Enhanced customer satisfaction by providing efficient and friendly service in a fast-paced environment.
- Managed multiple tasks simultaneously, prioritizing duties effectively..
- Followed food safety and sanitation guidelines at all times.
- Learned all required tasks quickly to maximize performance.
Team Member
Arby's
11.2022 - 02.2023
- Managed cash transactions for a high-volume drive-thru, maintaining accuracy and efficiency.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Enhanced customer satisfaction by providing efficient and friendly service in a fast-paced environment.
- Followed food safety and sanitation guidelines at all times.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
Education
Pikeview High School
Princeton, WV05-2023
Music Education
West Virginia University
Morgantown, WV05-2027
Skills
- Customer service
- Cash Management
- Cleaning and sanitation
- Effective Time Management
- Analytical Problem-Solving
- Complying With Guidelines
- Detail-Oriented Focus
- Positive attitude and enthusiasm
- Patience and empathy
- Active Listening
Timeline
Front of House Team Member
Chick-Fil-A
02.2023 - 05.2023
Team Member
Arby's
11.2022 - 02.2023
Campground Attendant
Camp Creek State Park
06.2022 - 08.2025
Pikeview High School
Music Education
West Virginia University
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