Microsoft Excel
Restaurant Industry
Hi, I’m
Savannah Wilson
Hospitality
Bradenton,FL
Overview
10
4
Bartending
5
Hotel Management
Work History
Mean Deans Local KitchenBradenton, FL
Server/Waiter
04.2024 - Current
Job overview
- Greet customers
- Answers questions
- Manage cash register
- Ensure customer satisfaction
- Provide customer service
- Update menu items and daily specials
- Take food and drink orders
- Coordinate with food preparation team
- Serve food efficiently and quickly
- Recommended food and wine pairings
- Set tables
- Clean tables
Tommy BahamaSarasota, FL
Sous Chef
10.2023 - 03.2024
Job overview
- As a sous chef at this fine dining establishment, I am able to use my knowledge of various cooking methods and procedures while following strict recipes
- My time management skills and attention to detail are being used to their greatest ability
- My eagerness to learn from some of the best chefs in the area has been beneficial in both the culinary aspect, as well as being able to learn from their management style and skills
- All of the recipes start with the freshest ingredients available
- Each dish is made from scratch
- Whether we are carving the pineapples that will hold the crème brûlée, braising the short ribs or making the guacamole; only the best product is acceptable.
Comfort Suites by Choice HotelsSarasota, FL
Housekeeping Supervisor
07.2023 - 12.2023
Job overview
- Exclusively responsible for recruiting, interviewing and hiring process for all housekeeping, laundry and common area workers
- I assign up to ninety eight rooms to be cleaned, by a total of up to six housekeepers
- After assigning the tasks, I then supervise and inspect each one individually
- I enjoy keeping the team motivated by offering compliments on a daily basis to the housekeepers that perform exceptionally
- Throughout the shift, I am responsible for issuing supplies and equipment as they are needed
- All supply inventories are done biweekly
- Linen inventories are completed each month
- With a supportive management team, I am able to make recommendations to improve the service and ensure efficient operations of the housekeeping and laundry departments
- Staff scheduling is completed weekly
- I am also responsible for employee requests, paid time off and scheduling conflicts
- I have excellent physical stamina, which allows me to assist with the housekeeping tasks when the number of staff is less than what is needed
- I am extremely detail oriented, it is important to me that the cleaning and service meets the prescribed standards of cleanliness for the brand as well as the hotel itself.
Central MotelInverness, FL
Housekeeping/Laundry Supervisor
04.2023 - 07.2023
Job overview
- General maintenance and OSHA requirements perform to maintain sanitary conditions in an outpatient facility
- Perform room audits verifying cleanliness for new and existing residents
- Excellent communication and customer service skills
- Direct liaison with hotel guests and worked diligently to provide effective customer service to guests
- Move loads of laundry weighing up to 100 pounds in carts or slings
- Help to maintain the cleanliness of common facility areas and perform assigned duties relate to the laundering of facility linens.
The CoveInverness, FL
Kitchen Supervisor
11.2022 - 05.2023
Job overview
- My first position was as an expeditor in the kitchen, where I would assemble the plates and meals which were then given by me to the food runner in the FOH
- The second position for which I trained was as a food prep worker, which I promptly mastered and thoroughly enjoyed
- After leaning the two previosly referenced positions , I began training as a line cook
- Fry, grill and flat top
- Within six months I was promoted to kitchen supervisor, which included managing a staff of 4-7 each shift
- I developed an inventory system for the restaurant, which was the first to be used in more than three years
- I completed the inventory on a weekly basis and then entered the data into Microsoft Excel
- I was also responsible for placing as well as accepting food deliveries, which arrived three to five times per week.
Beachfront MotelCedar Key, FL
Housekeeping Supervisor/Housekeeper
11.2017 - 03.2018
Job overview
- As the supervisory of the housekeeping staff I organized the daily schedule of rooms to be cleaned, stocked and maintained all supplies as well as linens, supported and encouraged the staff, and inspected all completed tasks
- I am a very hands on worker so I worked with all of the employees both during training and during daily cleaning tasks
- I find that it is best to lead by example and wanted my co workers to respect and admire my worth ethic
- Planned and scheduled assignments and projects to keep track of my daily workload
- Trained and mentored all new employees to ensure the highest possible level of service and performance
- Kept track of priorities and communicated with the maintenance team and management, strategically delegating tasks to ensure that they were completed on time
- Drove improvements in workflow and room turnover with a hands-on, proactive management style.Managed daily workflow by prioritizing tasks and keeping a tight schedule
- Collaborated with the front desk to respond to all guest requests as quickly as possible
- Implemented preventive maintenance practices and followed equipment guidelines to avoid failures.
Dockside MotelCedar Key, FL
Hotel Manager
08.2014 - 10.2016
Job overview
- I began working at the Dockside Motel as a housekeeper, in which I was assigned up to twelve rooms each day to clean
- My work ethic and ambition led me into the opportunity to work the front desk, which
- I did in addition to housekeeping
- After six months I was promoted to the on site managerial position for which I lived on site and worked seven days a week
- I was in charge of all housekeeping, answering the phone, accepting reservations, completing cash and credit card transactions, maintaining the cleanliness and maintenance of the rooms, building and managing the website, ordering supplies, receiving orders, as well as responding to emergencies
- During my two years at the Dockside I was given an abundance of responsibility, at which I thrived and excelled
- The hotel went from being one of the least booked & positively reviewed businesses on Trip Advisor to receiving the Trip Advisor Award of Excellence for the year that I was the on site manager
- I am personally recognized in these reviews and am extremely proud of my work there
- Cleaned and changed linens in guest rooms according to company guidelines, ensuring that each room met standard setup compliance
- Was in charge of the hotel facility's day-to-day operations in order to provide a safe and enjoyable guest experience
- Handled guest complaints and offered complimentary services to maintain high guest satisfaction rates
- Hired and mentored all new employees, as well as demonstrating the most effective ways to serve clients and guests
- Improved customer satisfaction by providing personalized service
- Restocked each guest room with essentials such as water glasses, toiletries, and paper towels
- Prepared customer invoices and delivered them to rooms on check-out day
- Provided exceptional service and assistance to guests upon check-in
- Greeted visitors, answered their questions, and anticipated their service needs
- Processed credit card transactions during the checkout process.
Carlin’s SteakhouseCedar Key, FL
Server/Bartender
03.2014 - 05.2016
Job overview
The SeabreezeCedar Key, FL
Bartender/Server
07.2011 - 01.2014
Job overview
- Provided a pleasant drinking experience to customers
- Served drinks while maintaining a clean and sanitary bar area
- Attended to the detail and presentation of each order
- Prepared and maintained ingredients by following recipes
- Took weekly inventory of all beer and liquor Placed orders for alcohol through various vendors Accepted deliveries and ensured accuracy of deliveries
Education
Some
College from Health Information Technology
University Overview
Lighthouse Christian Academy
May 2007
University Overview
Skills
- Clerical experience
- Sourcing
- Budgeting
- Purchasing
- Leadership
- Inventory Control
- POS
- POS (5 years)
- Microsoft Office (3 years)
- Data entry (Less than 1 year)
- Microsoft Excel (3 years)
- Order Accuracy
- Suggestive Selling
- Wine Pairings
- Seating Assignment Preparation
- Quality Control
- Dining Area Maintenance
- Stocking and Replenishing
- Food Preparation and Safety
- High-Volume Dining
- Food Sales and Promotion
- Menu Memorization
- Guest Relations Management
- Wine Service
- Dining Customer Service
- Cash Handling
- Wine and Liquor Service
- Ordering Procedures
- Age Verification
- Server Training
- Hospitality Service Expertise
- Sales Techniques
- Performance Improvement
- Table Preparation
- Table Bussing
- Course Suggestions
- Workflow Coordination
- Servsafe Certified
- Cocktail Knowledge
- Table Monitoring and Turnover
- Identification Requirements
- Cash Register Operations
- Courteous Phone Demeanor
- Guest Satisfaction
- Ability to Lift 30 Pounds
- Adaptable and Flexible
- Dining Room Cleaning and Upkeep
- Conflict and Complaint Resolution
- Billing and Payment Processing
- Warm and Friendly
- Transactions and Cash Handling
Certification
Kitchen Management Experience
Computer Networking
Pricing
Project Management
Process Improvement
Strategic Planning
Housekeeping Management
Team Management
Food Safety
Recruiting
Time management (10+ years)
Project scheduling (5 years)
Quality inspection (3 years)
Interviewing
Additional Information
Additional Information
- Authorized to work in the US for any employer
- Florida Alcohol Serve Safe Certification
- Food Safety Certification 2013 to 2015
Work Preference
Work Type
Full TimeLocation Preference
On-SiteRemoteHybridImportant To Me
Career advancementAvailability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Software
Microsoft Word
Powerpoint
Quick books
Aloha
Windows
IOS
Accomplishments
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Interests
Literature
Volunteer Work
Photography
Timeline
Server/Waiter
Mean Deans Local Kitchen
04.2024 - Current
Sous Chef
Tommy Bahama
10.2023 - 03.2024
Housekeeping Supervisor
Comfort Suites by Choice Hotels
07.2023 - 12.2023
Housekeeping/Laundry Supervisor
Central Motel
04.2023 - 07.2023
Kitchen Supervisor
The Cove
11.2022 - 05.2023
Housekeeping Supervisor/Housekeeper
Beachfront Motel
11.2017 - 03.2018
Hotel Manager
Dockside Motel
08.2014 - 10.2016
Server/Bartender
Carlin’s Steakhouse
03.2014 - 05.2016
Bartender/Server
The Seabreeze
07.2011 - 01.2014
Some
College from Health Information Technology
Lighthouse Christian Academy
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