Savannah Woodhams
Clifton,CO
Summary
Dynamic Assistant Manager at Munchies Burgers with a proven track record in enhancing customer satisfaction and operational efficiency. Skilled in staff training and development, I foster team motivation and collaboration. Successfully implemented inventory control measures, reducing waste and improving accuracy, while consistently enforcing policies to maintain a positive work environment.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Assistant Manager
Munchies Burgers
08.2021 - Current
- Assisted in managing daily operations to ensure efficient service delivery.
- Trained new staff on customer service standards and operational procedures.
- Implemented inventory control measures to minimize waste and improve stock accuracy.
- Coordinated team schedules to optimize workforce productivity during peak hours.
- Monitored food safety practices to maintain compliance with health regulations.
- Developed staff training materials to enhance onboarding process for new employees.
- Analyzed customer feedback to identify areas for service improvement.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Generated repeat business through exceptional customer service.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
- Implemented staff training programs, enhancing product knowledge and improving customer service skills.
Education
High School Diploma -
Fruita Monument High School
Fruita, CO05.2022
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Time management
- Customer relations
- Team motivation
- Staff training and development
- Staff supervision
- Task delegation
- Staff management
- Conflict resolution
- Retail operations
- Customer relationship management (CRM)
- Policy enforcement
- Orientation and training
- Employee performance evaluations
- Multitasking and organization
- Team collaboration
- Employee supervision
Certification
- Serv safe management
- Food safety
- CPR
Timeline
Assistant Manager
Munchies Burgers
08.2021 - Current
High School Diploma -
Fruita Monument High School