Savannah Wright

• Updating images accurately with the correct information such as the state as a issued license plate and the license plate number
• Scanning documents: Using imaging systems to scan paper documents and store them electronically
• Maintaining records: Keeping paper client files up to date and transferring outdated materials to inactive storage
• Processing requests: Handling incoming requests to a resource mailbox
• Operating equipment: Troubleshooting and operating computer imaging equipment and software
• Updating databases: Classifying and updating information in databases

• Patrolling and inspecting: Security guards regularly patrol and inspect the premises to identify potential threats and vulnerabilities. They may walk or ride around the perimeter of the site
• Monitoring: Security guards monitor entrances and exits, surveillance cameras, and visitors. They also direct pedestrian and vehicular traffic
• Responding to emergencies: Security guards are trained to respond to emergencies and assist in evacuations. They are often the first to know about a security situation.
• Assisting people: Security guards may provide assistance to people in need

• Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns
• Customer service: Responding to customer inquiries, complaints, and feedback
• De-escalation: De-escalating customer conflicts to prevent issues from escalating further
• Clerical services: Entering information into databases, processing letters, and reviewing and routing mail

• Managed incoming calls and emails each day with utmost professionalism and knowledgeable service
• Record keeping: Keeping accurate records of customer interactions and transactions

Customer records: Maintaining customer accounts, processing refunds, and keeping track of customer correspondence

• Trained team members on cash register operation and cash handling and encouraging techniques to maximize performance and team contributions
• Quickly and accurately counted drawers at start and end of each shift
• Communicated with customers and team members to solve problems
• Performed store opening, closing and shift-change actions and kept accurate shift-change logs
• Helped customers complete purchases, locate items and join reward programs