Savannah Yanong
Aurora,IL
Summary
Dynamic and dedicated professional with experience at Raising Cane's, excelling in customer service and food preparation. Proven ability to thrive in fast-paced environments while maintaining high standards of cleanliness and teamwork. Strong multitasking skills and effective communication fostered improved team morale and productivity. Committed to delivering exceptional service and quality.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Raising Cane's Worker
Raising Cane's Chicken Fingers
12.2024 - Current
- Worked on front counter, drive thru, and some kitchen
- Prepared food items according to company standards and procedures.
- Maintained cleanliness and organization of workstations throughout shifts.
- Provided excellent customer service by efficiently taking orders and handling transactions.
- Collaborated with team members to ensure timely order fulfillment during peak hours.
- Monitored inventory levels and communicated needs to management for restocking supplies.
- Implemented best practices for food safety and sanitation in daily operations.
- Worked fast to complete tasks and meet daily deadlines.
- Followed instructions and procedures to complete assigned tasks.
- Maintained work areas by cleaning and straightening for maximum productivity and safety.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently met deadlines under pressure while maintaining high-quality work output in a fast-paced environment.
- Improved team morale and productivity through effective communication and active listening skills.
Ice Cream Scooper
Bruster's Real Ice Cream
03.2024 - 10.2024
- Provided exceptional customer service by engaging with patrons and addressing their preferences.
- Prepared and served a variety of ice cream flavors, ensuring quality and presentation standards.
- Assisted in inventory management by tracking stock levels and notifying supervisors of shortages.
- Processed cash transactions accurately, managing register operations efficiently during peak hours.
- Collaborated with team members to ensure smooth operations during busy shifts, optimizing workflow efficiency.
- Maintained cleanliness of the store through sweeping, mopping, and sanitizing workstations for an enjoyable environment.
- Managed time effectively during peak periods to provide fast service without compromising product quality or presentation.
- Served customers with speed and detail orientation, keeping team running smoothly throughout service fluctuations.
- Provided details on seasonal flavor availability, ice cream source, allergens, and specials.
- Kept work area tidy and sanitary, promptly addressing spills, and other messes.
- Provided exceptional customer care through active listening skills and addressing concerns promptly.
- Demonstrated adaptability in learning various roles within the store such as cashiering, refilling toppings bar or cleaning duties when needed.
- Scooped ice cream into cones and dishes while remaining mindful of portion sizes.
- Handled customer inquiries about flavors, ingredients, and potential allergens with knowledge and professionalism.
- Utilized strong multitasking abilities while taking orders, completing transactions, and answering questions simultaneously.
- Assisted in inventory management by restocking ice cream flavors and supplies to ensure availability for customers.
- Maintained menu knowledge to provide recommendations and answers to customer questions.
- Offered samples of new ice cream flavors to customers.
- Observed health code regulations and internal policies for cleaning and sanitizing.
- Adhered to food safety guidelines for proper storage of ice cream products, maintaining freshness and quality.
- Monitored amounts of each ice cream flavor and replaced when depleted.
- Prepared waffle cones and other specialty items, offering a variety of options for customer preferences.
- Explained ice cream flavors, toppings, sundaes, and other frozen concoctions to customers.
- Promoted brand loyalty among customers by informing them of ongoing deals or special promotions.
- Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
- Completed milkshakes and ice cream desserts for customers.
- Utilized proper portion control to determine customers receive correct portion size.
- Notified supervisor and peers of low product inventory and customer complaints.
- Greeted incoming customers and provided reliable, friendly customer service.
- Conducted daily opening and closing procedures, ensuring readiness for business.
Education
No Degree -
Oswego East High School
Oswego, ILSkills
- Customer service
- Order processing
- Food preparation
- Cash handling
- Sanitation practices
- Time management
- Team collaboration
- Fast-paced environment
- Communication skills
- Multitasking abilities
- Cleanliness maintenance
- Problem resolution
- Sales promotions
- Product knowledge
- Heavy lifting
Certification
Certified Nurse Assistant
Timeline
Raising Cane's Worker
Raising Cane's Chicken Fingers
12.2024 - Current
Ice Cream Scooper
Bruster's Real Ice Cream
03.2024 - 10.2024
No Degree -
Oswego East High School