Summary
Overview
Work History
Education
Skills
Timeline
Generic

Savannah Young

North Fort Myers,FL

Summary

Dedicated Veterinary Receptionist with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Knowledgeable in schedule, records and front desk management. Skilled at helping staff maintain office operations at optimal levels to manage patient flow.

Overview

9
9
years of professional experience

Work History

Veterinary Receptionist

Animal General Hospital
Fort Myers, FL
02.2022 - Current
  • Greeted pet parents with a warm smile and pleasantly asked for sign-ins upon arrival.
  • Triaged incoming patients to determine treatment needs and urgency of care.
  • Offered ample support to team members with creative solutions to complex challenges regarding scheduling, conflict resolution and medical care.
  • Fielded phone calls from pet owners, answered questions and took messages for veterinarians.
  • Checked patient insurance, demographic and health history to keep information current.
  • Cleaned and disinfected exam areas, surgical equipment and kennels to prevent diseases and control odors.

Veterinary Head Receptionist

Daniels Parkway Animal Hospital
Fort Myers, FL
02.2021 - 02.2022
  • Acted as first point of contact and set appointments for prospective clients.
  • Entered data from pet records and office visits into computer system using Avimark.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Enhanced office productivity by handling high volume of phone calls per day.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.

Veterinary Head Receptionist

Indian Creek Pet Hospital
Fort Myers, FL
07.2018 - 02.2021
  • Greeted incoming clients and patients professionally and provided friendly, knowledgeable assistance.
  • Provided exemplary customer service to owners by answering animal health questions and educating about positive animal care practices.
  • Scheduled annual checkup appointments, consultations and surgery visits for pets, including canines and felines.
  • Supported office staff and operational requirements with administrative tasks.

Personal Assistant

Certified Inspection Company
Cape Coral, FL
10.2013 - 03.2018
  • Led staff and vendors in providing a high level of service for owner and guests.
  • Answered a high volume of phone calls and email inquiries.
  • Organized and attended meetings, including compiling all documents and reports ahead of time.
  • Filed paperwork and organized computer-based information.
  • Wrote reports, executive summaries and newsletters.
  • Managed and reviewed filing and office systems.

Education

High School Diploma -

Pivot Charter
Fort Myers, FL
06.2013

Skills

  • Expert in Avimark
  • Client/patient relations
  • Telephone etiquette
  • Effective multitasking
  • Organized and detail oriented
  • Medical recordkeeping
  • Workflow planning
  • Critical thinking

Timeline

Veterinary Receptionist

Animal General Hospital
02.2022 - Current

Veterinary Head Receptionist

Daniels Parkway Animal Hospital
02.2021 - 02.2022

Veterinary Head Receptionist

Indian Creek Pet Hospital
07.2018 - 02.2021

Personal Assistant

Certified Inspection Company
10.2013 - 03.2018

High School Diploma -

Pivot Charter

Similar Profiles

  • Tatiana Real

    Tatiana RealTatiana Real

    Senior Emergency Room Technician at Jackson Memorial Hospital/ Holtz Emergency roomSenior Emergency Room Technician at Jackson Memorial Hospital/ Holtz Emergency room

  • Kimberly Troxel

    Kimberly TroxelKimberly Troxel

    Assistant Hospital Manager/Inventory Manager/Training Manager at Everhart Animal Hospital PVCC & Interim HM, Pfennig Lane Animal Hospital PVCCAssistant Hospital Manager/Inventory Manager/Training Manager at Everhart Animal Hospital PVCC & Interim HM, Pfennig Lane Animal Hospital PVCC

  • Chutinan Suwannasing

    Chutinan SuwannasingChutinan Suwannasing

    Veterinary Doctor at Part time job at Mohtaulek animal clinic, Puurr+pet hospital, Small Animal Teaching Hospital CUVETVeterinary Doctor at Part time job at Mohtaulek animal clinic, Puurr+pet hospital, Small Animal Teaching Hospital CUVET

  • Margie Hurd

    Margie HurdMargie Hurd

    Deputy Assessor at Hall County NebraskaDeputy Assessor at Hall County Nebraska

  • ALEXANDER DIAZ

    ALEXANDER DIAZALEXANDER DIAZ

    Personal Banker at Fifth Third BankPersonal Banker at Fifth Third Bank

CREATE PROFILE