Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
11
11
years of professional experience
Work History
Administrative Assistant/Project Administrator
PROFESSIONAL ENGINEERING CONSULTANTS (PEC)
05.2019 - 03.2024
Answered phone calls and directed callers to appropriate personnel, signed for incoming packages, and assisted clients and other visitors
Maintained physical and digital filing systems
Responsible for maintenance of printers and scanners
Maintained office supplies by checking inventory and ordering items needed
Worked with sensitive information with discretion to maintain confidentiality and security and ensure compliance with privacy policies and regulations
Coordinated logistics for meetings, including room setup and catering
Followed attainable project timelines and kept teams on task to complete milestones on schedule
Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
Administrative Assistant/Project Aide
CDI ENGINEERING
04.2018 - 08.2018
Managed workflow by assigning tasks to other personnel and ensuring that task deadlines were met and completed correctly
Responsible for maintenance of printers and scanners
Coordinated building maintenance with building owner
Maintained office supplies by checking inventory and ordering items needed
Assisted in clerical duties such as answering phones, generating memos, emails and reports
Scheduled internal and external meetings
Managed expense reports and reconciled incoming invoices
Responsible for printing final deliverables to clients
Maintained company vehicles, reservations and maintenance as well as reserved extra vehicles as needed.
Project Specialist/Administrative Assistant
JACOBS ENGINEERING
02.2015 - 04.2018
Responsible for the production of a wide variety of printed materials such as P&ID's, charts, report covers and instructional materials, booklets and other printed matters
Responsible for all maintenance and up keep of high speed copiers and scanners used throughout the office
Received, sorted, recorded, labeled, weighed and metered all incoming and outgoing mail and packages as well as distributed incoming packages
Responsible for screening and routing telephone calls, taking messages, greeting and directing visitors, and sending and receiving faxes and correspondence
Responsible for inventory of office supplies and notifying proper personnel
Coordinated any events including internal and external meetings and conferences by scheduling, coordinated any travel or lodging, drafting meeting agendas, gathering materials needed and executed any follow-up.
Server
KC'S GRILL/TOMMY'S FISH HOUSE
12.2013 - 07.2017
Provided guests with a pleasant dining experience and quality service
Familiarized guests with menu and daily specials, accurately recording food and drink order, running multi-course meal and tallying bills
Memorized details of daily specials, seasonal menu items and options as well as rotating craft beer options
Maintained serving standards and follow all regulations while performing duties
Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Receptionist
BATON ROUGE DENTAL CENTER
08.2014 - 01.2015
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Registered new patients according to established office protocol
Assisted new patients to complete all necessary forms and documentation
Entered all relevant patient information into data system
Confirmed appointments, communicated with clients, and updated client records
Answered and managed incoming calls.
Administrative Assistant
IRWIN DENTAL LAB
10.2012 - 12.2013
Tracked incoming and outgoing lab cases
Disinfected incoming impressions and molds of patient's teeth
Scanned, attached and filed invoices using Labnet software
Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships
Completed general office/clerical duties including answering phone calls, to ascertain customer's needs, filing, faxing and some data entry.
Senior Project Engineer at Developed Professional Engineering Consultants Co., Ltd.Senior Project Engineer at Developed Professional Engineering Consultants Co., Ltd.