Savannah Eley

• Managed and supervised administrative and daily program operations, complying with policies and regulations.
• Established strong relationships with key stakeholders, ensuring support for program initiatives.
• Developed strategic plans, setting clear objectives and achievable milestones for the team.
• Managed cross-functional teams for successful project completion within deadlines and budgets.
• Conducted comprehensive program evaluations, identifying areas for improvement and recommending actionable solutions.
• Identified program obstacles and communicated possible impacts to team.
• Coached team members on professional development opportunities, contributing to improved overall performance.
• Improved program efficiency by streamlining processes and implementing time-saving solutions.
• Developed and maintained logistics workflows, procedures and reports.
• Established team priorities, maintained schedules and monitored performance.
• Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
• Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
• Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
• Built Polices and Procedures to ensure we with up to code with licensing.
• Worked with FCCBH Clinical team on licensing Social Detox

• Kept projects on schedule by managing deadlines and adjusting workflows.
• With basic overrsite froma supervisor , assists with administrative tasks on large/complex proposals.
• Enhanced team collaboration through regular meetings, fostering a positive work environment for increased productivity.
• Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
• Made sure patients had a good experience when coming to ER for suboxone initiation for the Bridge Program.
• Support data collection and reporting needs.
• Provide proposal and award information- related metrics; Disseminate grant opportunities and proposal development tools.
• Operations support for community building- help to organize events, seminars,etc.

• Served as a primary point of contact for clients, addressing inquiries, providing updates, and ensuring overall satisfaction with services rendered.
• Managed a high volume of client requests, ensuring timely and effective service delivery.
• Maintained accurate records of all service activities, facilitating smooth communication between clients and technicians.
• Resolved customer complaints and issues to drive satisfaction and loyalty.
• Established strong relationships with clients through regular follow-ups.
• Maintain accurate and timely communications with the EHP leadership team related to
  daily operations and ongoing projects.
• Demonstrate understanding of EHP and client hospital policies and procedures.
• Manage operations/employees at multiple sites as required
• Functions as a department head within the hospital to coordinate the StepOne Service
  effectively.
• Function as a resource to StepOne Service staff and client hospital staff regarding
  criteria for admission as required by Medicaid, Medicare and private insurance plans.
• Complete a monthly financial audit on all discharges to identify reimbursement issues
  such as potential denials for medical necessity.
• Advocated for clients within the community, connecting them with valuable resources such as housing assistance or job training programs upon completion of detox treatment.
• Conducted thorough intake assessments to determine appropriate levels of care for incoming detox clients, ensuring proper placement within the program or referral elsewhere if necessary.
• Utilized motivational interviewing techniques to help clients identify personal goals and overcome barriers to change, increasing their chances of long-term success in recovery.
• Established trusting relationships with clients, fostering open communication and promoting self-reflection during the detox process.

• Enhanced community awareness of drug-related issues through engaging presentations and workshops.
• Established strong relationships with schools and community groups, expanding the reach of prevention efforts.
• Facilitated group sessions focused on developing coping skills and strategies for managing stressors related to substance use.
• Organized community events promoting healthy lifestyles, leading to increased participation in prevention programs.
• Built Southeast Utah Harm Reduction Program.
• Syringe Exchange, HEPC/HIV testing and counseling.
• Narcan trainings for community events and businesses.
• Made sure all objectives of the grants were met and reports on grants were done.

• Encouraged clients'' sense of responsibility for their recovery journey by teaching them essential coping strategies and relapse prevention techniques.
• Mentored new Recovery Coaches, sharing best practices and contributing to their professional development.
• Gathered information about useful resources and helped coordinate referrals.

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• Facilitated connections between clients and peer support groups, fostering a strong network for continued success posttreatment.
• Improved client recovery rates by developing personalized coaching plans tailored to individual needs.
• Established trust and rapport with clients, creating a strong foundation for open communication and collaboration throughout the recovery process.
• Developed and implemented individualized treatment plans.
• Respected each client pathway to recovery.
• Made sure i was meeting client where they was at without my own expatiation.
• Held boundaries with clients.
• Supported and encouraged the small goals