Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
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Savannah Carlene Pierce

Savannah Carlene Pierce

Jacksonville,Florida

Summary

Highly motivated and extremely passionate individual with over 15 years in the customer service industry. Specializing in communication and time management with a strong desire to become an integral part of a successful and thriving team. Doing that by accurately and efficiently relating to diverse clients and negotiating resolutions to all guest experiences. I am 25 years old, a mother of an almost 2 year old. I have lived here in the 904 my whole life. I was raised by a single dad who instilled in me all of the old school ethics. That im most thankful for. As a young working girl I have always dreamed of having a career that I was proud of, where I was doing what I love most.. Providing love, kindness and special moments to my peers. I realized long ago what better way than through food. Given the opportunity I plan to thrive at The Ritz Carlton beyond the fernandina horizon.

Overview

7
7
years of professional experience
1
1
Certification

Work History

SERVER

Longhorns Steakhouse
Jacksonville, FL
07.2019 - Current
  • Prioritizing and multitasking all responsibilities to guarantee a seamless and pristine guest experience.
  • Coordinating and accommodating all guest needs to ensure satisfaction with food and service.
  • Creating, maintaining and entering all prevalent guest information into business computer systems.
  • Providing all guests with top tier experiences in order to expand range of clientele and increase business.
  • Contributing to my house to whomever or wherever my assistance is needed to ensure a smooth environment for all.

Caterer / In Home /Lead Banquet Server

Khloe's Kitchen
Jacksboro, FL
07.2019 - Current
  • Work along side a personal chef from Cowford Chophouse
  • Preparing Meal preps
  • Managing calibrated events such as the jag cocktail event, The Jay Fund, weddings, graduation parties, business dinners and other special events for customers.
  • Transporting my services to personal residents in and out of town to assist my chef in serving guest in the comfort of their home.
  • Experienced in delivering and setting up food in large quantity.
  • Working in enhanced and high pressure environments and ensuring quality service with a smile everytime.

SERVER / LEAD HOSTESS

COWFORD CHOPHOUSE
Jacksonville, Florida
09.2018 - 06.2019
  • Responsible for ensuring the ultimate guest experience from beginning to end.
  • Connecting with a wide range of clientele while showing vast product knowledge and superior customer service.
  • Utilized in a multitude of responsibilities including lead hostess, server, server assistant and food runner.
  • Took pride in working for such an extravagant establishment. Valued my job, my team and most importantly the guest.

SERVER

OUTBACK STEAKHOUSE
JACKSONVILLE, FL
10.2017 - 09.2018
  • Prioritizing and multitasking all responsibilities to guarantee a seamless and pristine guest experience
  • Displaying depth in product knowledge in order to fulfill each and every guest on a daily basis
  • Playing an integral role in the success of the business by assuming a leadership role and being a consistent team player.

Education

High School Diploma -

First Coast High School

Skills

  • Obtains common sense
  • Problem solving
  • Social perceptiveness
  • Customer service
  • Hospitality
  • Building bonds beyond my uniform
  • High quality work ethic
  • Strong team player
  • Powerful employee
  • Critical order taking skills

Certification

  • Food Manager Certification

References

References available upon request.

Timeline

SERVER

Longhorns Steakhouse
07.2019 - Current

Caterer / In Home /Lead Banquet Server

Khloe's Kitchen
07.2019 - Current

SERVER / LEAD HOSTESS

COWFORD CHOPHOUSE
09.2018 - 06.2019

SERVER

OUTBACK STEAKHOUSE
10.2017 - 09.2018

High School Diploma -

First Coast High School

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Savannah Carlene Pierce