Shift Leader with proven expertise in team leadership, staff training, and operational efficiency. Known for mentoring team members and enhancing productivity while ensuring high standards of cleanliness and safety.
Overview
11
11
years of professional experience
Work History
Shift Leader
Creswell Bakery
11.2022 - Current
Supervised daily operations to ensure efficient workflow and product quality.
Mentored team members on baking techniques and safety protocols.
Trained new employees and delegated daily tasks and responsibilities.
Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
Served as a reliable lead for upper management when needed, effectively communicating any issues or successes for the day.
Organized and used industrial cleaning products following strict safety procedures.
Increased customer satisfaction by maintaining clean restrooms and public spaces in a timely manner.
Cleaned and maintained lobbies, offices and other common areas in the building.
Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
Conducted regular inspections to identify areas needing additional attention or repairs.
Full-Time Caregiver/House Manager
Self-employed
03.2017 - 11.2022
Managed household operations, budgeting, and scheduling
Coordinated medical, school, and extracurricular logistics
Developed strong time-management, problem solving, and prioritization skills
Resolved conflicts and communicated effectively with multiple stakeholders
Developed meal plans accommodating dietary needs, promoting health and wellness within the household.
Performed cleaning and organization duties.
Tended to childcare responsibilities when necessary with empathy and attentiveness towards each child''s unique needs or interests.
Ensured a clean and healthy living environment through meticulous attention to detail in housekeeping duties.
Manager's Assistant
SUBWAY®Restaurants
06.2015 - 03.2017
Coordinated daily operations to ensure smooth restaurant functioning.
Assisted in training and onboarding new team members, promoting a collaborative work environment.
Managed inventory levels, implementing effective stock rotation practices for freshness.
Streamlined scheduling processes to optimize staff coverage during peak hours.
Oversaw cash handling procedures, ensuring accuracy and accountability in transactions.
Maintained cleanliness and organization of workstations, adhering to food safety standards.
Trained new employees on sandwich preparation techniques and customer service protocols.
Resolved customer complaints promptly, ensuring satisfaction and repeat business.
Conducted regular quality checks on ingredients, maintaining high standards for food safety and taste.
Greeted guests, promoted specials, and took orders.
Operated the cash register with accuracy, ensuring proper handling of transactions.
Increased speed of service through effective multitasking and time management skills.
Prioritized excellent communication skills to understand customer preferences accurately while minimizing errors in orders.