Summary
Overview
Work History
Education
Skills
Certification
Work Availability
Timeline
Savannah Lynn Baum

Savannah Lynn Baum

Alton,IL

Summary

Current student and seasonal worker with 3+ years' experience working in an office related setting. Assisting in administrative support, responsibilities include client and customer service, administrative duties and technology support. Detail-oriented, organized and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success.

Overview

7
7
years of professional experience
2
2
years of post-secondary education
3
3
Certifications

Work History

Assistant-Manager

Raging Rivers Waterpark
01.2023 - Current
  • Assisting the Group Sales and Gift Shop manager with taking ordering and documentation of gift shop inventory
  • Training of new employees on park policies and procedures, as well as POS systems.
  • Managed and motivated employees to be productive and engaged in work.
  • Helped with planning schedules to meet coverage.
  • Defined clear targets and objectives and communicated to other team members.

Group Sales

Office / Raging Rivers Waterpark
Grafton, Illinois
01.2021 - Current
  • Scheduling and planning of rentals, events, and birthday parties
  • Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals
  • Receive payment by cash, check, and credit cards
  • Issue receipts, refunds, credits, or change due to customers
  • Greet customers entering establishment
  • Answer current and potential customers' questions and provide information on procedures or policies of the park
  • Sell tickets and other merchandise to customers
  • Process merchandise returns and exchanges
  • Processing, scheduling, and filing group bookings for groups of 15-800.

Networking Lab Assistant Student Worker

Southwestern Illinois College
09.2022 - 12.2022
  • Worked in the Cisco Networking Academy computer labs doing various tasks such as prepping labs for classes, installing software, grading assignments, and homework help
  • Occasionally assisted program director in updating hardware/software, moving routers and switches on racks, as well as other odds and ends.
  • Took and followed detailed directions from others.

Babysitter

Self Employed
01.2016 - 05.2021
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Taught children to organize toys, wash hands, and share.
  • Assisted children with homework assignments and special projects across different subjects.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Communicated positively with children and guardians.
  • Helped children learn how to complete small chores appropriate for age level.

Education

AAS - Cybersecurity and Networking

Southwestern Illinois College, Belleville Illinois
08.2021 - Current

High School Diploma -

Alton High School, Alton
08.2011 - 2015.05

Skills

Time Managementundefined

Certification

CompTIA Security+

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Assistant-Manager - Raging Rivers Waterpark
01.2023 - Current
Networking Lab Assistant Student Worker - Southwestern Illinois College
09.2022 - 12.2022
Southwestern Illinois College - AAS, Cybersecurity and Networking
08.2021 - Current
Group Sales - Office / Raging Rivers Waterpark
01.2021 - Current
Babysitter - Self Employed
01.2016 - 05.2021
Alton High School - High School Diploma,
08.2011 - 2015.05
Savannah Lynn Baum