Savannah A. Wolf
Juneau
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
4
4
years of professional experience
Work History
Resident Advisor
University of Alaska Southeast Resident Life, Juneau
Juneau, Alaska, USA
01.2026 - Current
- Planned and facilitated educational, social, and wellness programs to strengthen community engagement within university housing.
- Enforced housing policies, documented incidents, and assisted with move-in and move-out processes.
- Mediated roommate conflicts, provided peer mentorship and academic resources, and conducted regular wellness check-ins and meetings.
- Served as a first responder for crises and safety concerns, collaborating with Residence Life staff and campus departments while maintaining accurate administrative reports.
Help Desk and Classroom Support
University of Alaska Southeast Information Technology, Juneau
Juneau, Alaska, USA
09.2025 - Current
- Provided technical support for hardware, software, and network issues, diagnosing and resolving system errors, connectivity problems, and application malfunctions.
- Installed and configured computers, printers, mobile devices, and peripherals, ensuring secure access to Wi-Fi, VPNs, and shared drives.
- Logged, prioritized, and tracked support tickets using helpdesk software while communicating clearly and professionally with end users.
- Delivered basic technology training and guidance for teachers, and managed deployment and maintenance of laptops, tablets, and desktop computers for students and staff.
Front Desk
Denali Lakeview Inn, Healy
Healy, Alaska, USA
06.2024 - 09.2024
- Greeted guests, managed check-ins, assigned rooms, and handled reservations via phone, online, and in person while monitoring availability.
- Provided information on hotel services and local attractions, addressing guest concerns to ensure a positive experience.
- Prepared, reviewed, and resolved billing inquiries to ensure accuracy and customer satisfaction.
- Coordinated with housekeeping, maintenance, and other departments, while monitoring and restocking essential supplies to support smooth operations.
House Keeper
Denali Lakeview Inn, Healy
Healy, Alaska, USA
06.2023 - 08.2023
- Cleaned and maintained guest rooms, common areas, and back-of-house spaces in accordance with company standards.
- Replaced linens and towels, restocked amenities, and performed detailed cleaning tasks including vacuuming, dusting, and polishing.
- Followed safety and sanitation guidelines while properly disposing of waste and recyclables.
- Delivered prompt, professional customer service and reported maintenance issues or supply needs to management.
Bagger and Cashier
Three Bears Alaska, Healy
Healy, Alaska, USA
06.2023 - 07.2023
- Demonstrated strong work ethic and reliability through consistent attendance and flexibility to work additional shifts during peak periods.
- Delivered friendly, professional customer service by greeting customers and assisting with product and shipping inquiries.
- Maintained organized, visually appealing merchandise displays to enhance sales and customer satisfaction.
- Ensured accurate pricing and upheld store cleanliness standards across checkout areas, floors, counters, and shelves.
Emergency Medical Technician
Tri-Valley Fire Department, Healy
Healy, Alaska, USA
06.2022 - 08.2022
- Responded to 911 medical emergencies, delivering pre-hospital care, controlling wounds, and stabilizing patients during transport.
- Maintained composure in high-pressure situations, prioritizing critical tasks to ensure patient safety and effective care.
- Followed strict safety protocols, conducted equipment and vehicle checks, and ensured continuous operational readiness.
- Monitored patient condition and behavior, communicating changes to medical personnel while addressing patient comfort and needs en route to the hospital.
Education
High School Diploma -
Tri-Valley School
Healy, AK05-2025
Bachelor of Arts - Elementary Education
University of Alaska Southeast
Juneau, AK05-2029
Skills
- Logical Reasoning
- Emotional Support
- Cleaning and Sanitizing
- Customer Assistance
- Adaptable and Flexible
- Feedback Acceptance
- Cooperative Attitude
- Public speaking
Timeline
Resident Advisor
University of Alaska Southeast Resident Life, Juneau
01.2026 - Current
Help Desk and Classroom Support
University of Alaska Southeast Information Technology, Juneau
09.2025 - Current
Front Desk
Denali Lakeview Inn, Healy
06.2024 - 09.2024
House Keeper
Denali Lakeview Inn, Healy
06.2023 - 08.2023
Bagger and Cashier
Three Bears Alaska, Healy
06.2023 - 07.2023
Emergency Medical Technician
Tri-Valley Fire Department, Healy
06.2022 - 08.2022
High School Diploma -
Tri-Valley School
Bachelor of Arts - Elementary Education
University of Alaska Southeast