Savanndra Walker
Nashville,TN
Summary
Dynamic professional with a proven track record at QuikTrip, excelling in inventory management and customer service excellence. Skilled in training and motivating teams, I effectively enhanced operational efficiency and customer engagement. My strong communication abilities and strategic approach to logistics have consistently driven results and fostered positive relationships with customers and staff alike.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Assistant Manager
QuikTrip
Nashville, Tennessee
11.2022 - Current
- Assisted in training new staff on operational procedures and customer service standards.
- Monitored daily store operations to maintain cleanliness and organization standards.
- Coordinated inventory management to ensure product availability and minimize waste.
- Facilitated communication between management and team members for effective collaboration.
- Implemented promotional displays to enhance customer engagement and drive sales.
- Managed cash handling processes to ensure accuracy during transactions and deposits.
- Managed customer service inquiries and complaints in a timely manner.
- Supervised daily operations including scheduling shifts, assigning duties.
Military-logistician
US Army
10.2019 - 05.2023
- Tracked orders and notified customers of status or potential delays.
- Monitored inbound and outbound freight operations to establish timely delivery of packages.
- Generated documentation and information required for customer shipments.
- Conducted investigations to resolve issues related to logistics and cargo movements.
- Assisted in development and implementation of logistics policies and procedures to provide roadmap for daily operations.
- Developed strategies to optimize utilization of available resources.
- Generated monthly performance reports to track and analyze shipping trends.
- Maintained excellent working relationships with customers by efficiently responding to inquiries and complaints.
- Monitored performance of logistics operations to identify areas for improvement.
- Built and established relationships with staff and vendors.
- Managed inventory levels to verify availability of stock for customer orders.
Education
Associate of Business Administration -
South College
Nashville, TN08-2027
High School Diploma -
North High School
Wichita, KS05.2019
Skills
- Inventory management and logistics coordination
- Effective communication
- Time management
- Customer service excellence
- Team collaboration
- Staff training and development
- Multitasking and organization
- Customer rapport
- Team motivation
- Operational procedures
Certification
Automated Logistical Specialist (92A) Advanced Individual Training (AIT) Course.
Off-Premises Alcohol Seller Training
Food Manager Training
Timeline
Assistant Manager
QuikTrip
11.2022 - Current
Military-logistician
US Army
10.2019 - 05.2023
Associate of Business Administration -
South College
High School Diploma -
North High School
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