Summary

Overview

Work History

Education

Skills

Timeline

Savannnah Nelson

Kingsland,GA

Summary

Dedicated hostess with expertise in customer service at Ops Kitchen & Cafe. Proven ability to enhance guest satisfaction through effective multitasking and communication. Recognized for maintaining a welcoming atmosphere while managing reservations and supporting servers during peak times.

Overview

1

1

year of professional experience

Work History

Hostess

Ops Kitchen & Cafe

09.2024 - Current

Answered customer questions about hours, seating, and menu information.
Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
Proactively assisted servers during busy times, helping to expedite food delivery and maintain high levels of guest satisfaction throughout their meal.

Education

GED -

Coastal Pines High School

6300 Laurel Island Pkwy, Kingsland, GA 31548

08-2026

Skills

Customer service
Effective multitasking
Patience and empathy
Phone etiquette
Cleaning and sanitation
Customer service expertise

Interactive communication skills
Greeting guests
Guest complaint resolution
Table bussing
Food running

Timeline

Hostess

Ops Kitchen & Cafe

09.2024 - Current

GED -

Coastal Pines High School