Summary
Overview
Work History
Education
Skills
Timeline
Generic

Savasha Lloyd

Summerville,SC

Summary

Results-oriented professional with strong business background. Skilled in overseeing financial, operational, marketing and customer service areas. Proven abilities in launching and growing successful businesses. Background in increasing profits, reducing costs and transforming customer service standards. Experienced in leading and supervising operational and sales teams.

Overview

17
17
years of professional experience

Work History

Package Handler, Team Leader

FedEx:Ground
08.2020 - 01.2022
  • Assembled, sealed, and loaded packages into correct trucks.
  • Followed verbal and written instructions to properly move and ship products.
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
  • Communicated regularly with supervisors to provide information on delays and issues with shipments.
  • Loaded and unloaded materials onto and off of trucks for fast shipment.
  • Maintained clean, orderly work environment free of hazards.

Co-Owner/Operator

Carolina Roadside Services
01.2013 - 07.2020
  • Answered roadside assistance calls for tows and other vehicle support.
  • Recovered vehicles, completed private tows, and managed involuntary pick-ups on behalf of business and law enforcement professionals.
  • Communicated with customers to provide delivery updates and resolution.
  • Monitored vehicle locations to coordinate timely arrivals.
  • Assisted in resolving customer complaints and grievances.
  • Scheduled deliveries and pickups according to customer needs.
  • Utilized dispatch software to enter customer orders, deliveries and receipts.
  • Secured vehicle to tow truck and checked all attachments for safe operation.
  • Completed basic maintenance and minor repairs to keep vehicle neat and running properly.
  • Fastened chains, straps, covers, and binders to secure load during transit.
  • Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.
  • Used strapping and bracing techniques combined with proper balancing to prevent load shifting.
  • Managed day-to-day business operations.

Co-Owner

Thai Lotus
01.2005 - 01.2013
  • Evaluated suppliers to maintain cost controls and improve operations.
  • Improved operational efficiencies to reduce costs and improve productivity.
  • Established team of motivated and highly skilled employees to help run business.
  • Established foundational processes for business operations.
  • Managed financial operations and investments to maximize profits and minimize costs.
  • Created and maintained customer-centric culture to drive customer satisfaction and expand customer base.
  • Introduced new methods, practices, and systems to reduce turnaround time.
  • Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
  • Set employee schedules, delegated work, and monitored food quality and service performance.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Accomplished multiple tasks within established timeframes.
  • Managed and motivated employees to be productive and engaged in work.
  • Welcomed and greeted guests before presenting special menu items to clients.
  • Trained servers on order management, food service quality and how to build rapport with guests.
  • Verified prepared food met standards for quality and quantity before serving to customers.
  • Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
  • Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.

Education

High School Diploma -

R. B. Stall High School
North Charleston, SC
06.2012

Skills

  • Product Packing
  • Shipping Documentation
  • Freight Handling
  • Truck Loading
  • Truck Driving
  • Decision-Making
  • Job Planning
  • Labeling and Boxing
  • Business Growth
  • Recruiting and Training
  • Small Business Operations
  • Inventory Management
  • Sales Tracking
  • Payroll Administration and Timekeeping
  • Goal Setting
  • Willing To Learn

Timeline

Package Handler, Team Leader

FedEx:Ground
08.2020 - 01.2022

Co-Owner/Operator

Carolina Roadside Services
01.2013 - 07.2020

Co-Owner

Thai Lotus
01.2005 - 01.2013

High School Diploma -

R. B. Stall High School

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Savasha Lloyd