SAVATREE BALKISSOON

• Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
• Obtained and documented patient medical history, vital signs and current complaints at intake.
• Verified patient insurance coverage and collected required co-payments when being checked in.
• Answered telephone calls to offer office information, answer questions, returning patient's call,complete tasks, and direct calls to staff or provider.
• Prescription call-backs per scope of practice
• Oriented and trained new staff on proper procedures and policies.
• Scheduled patients appointments
• Participates in in-office procedures under the direction and supervision of a licensed healthcare provider
• office operations by managing inventory levels, ordering supplies, and organizing storage areas.
• Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
• Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
• Communicates in an open and appropriate manner with patients, visitors and staff.
• Preps patient’s chart for pertinent clinical information
• Maintains inventory of supplies, and keeps patient examination rooms stocked
• Provides sample medication to patients under the direction and supervision of a licensed healthcare provider.
• Download Dexcom, Libre, CGM, meters, pumps.
• Obtain A1c as directed by the provider.
• Teaching on 24 Hour urine test , salivary instructions also assisting patients how to properly put on Libre and Dexcom sensor with setting up apps.
• Call patients to confirm date and time of upcoming appointment.
• Sanitized, restocked, and organized exam rooms and medical equipment.

• Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment for biopsies, colposcopy, IUD , nexplanaon removal and reinsertion.
• Explained procedures to patients to reduce anxieties and increase patient cooperation.
• Prepared lab specimens for diagnostic evaluation.
• Completed nonstress test and other tests based on patient presentation in office.
• Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
• Called and faxed pharmacies to submit prescriptions and refills.
• Sanitized, restocked, and organized exam rooms and medical equipment.
• Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
• Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
• Obtained client medical history, medication information, symptoms, and allergies in EMR.
• Documented vital signs in chart.

• Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
• Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
• Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.
• Greeted customers entering store and responded promptly to customer needs.
• Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
• Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
• Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
• Helped customers complete purchases, locate items, and join reward programs.
• Operated cash register to record transactions accurately and efficiently.

• Document verbal conversations and information into the patient records in an accurate, legible and timely manner.
• Maintain timely patient flow.
• Prepare patient for visit as appropriate, based on office/provider requirements.
• Obtain specimens (i.e., urine, blood, etc.) from patients as directed by the provider.
• Accurate and timely order entry into the lab system.
• Perform clinical office procedures as directed by the provider (i.e. EKG, PFT, finger sticks ,strep,pregnancy test , ear irrigation, etc.).
• Perform venipunctures and protimes,

process and prepare specimens for transport to lab.

• Assist providers with examinations, diagnostic procedures, and treatments.
• Measured patient pulse oximetry.
• Obtained and documented patient medical history, vital signs and current complaints at intake.
• Effectively and compassionately work with patients ranging from newborns to those over 100 years old.

• Implemented differentiated instruction techniques to address diverse learning needs of the students in the class.
• Supported lead teacher in organizing field trips, enhancing real-world connections to classroom content for increased understanding.
• Assisted in lessons, curriculum and homework planning.
• Supervised recess, lunch and daily student intake and dismissal.