Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
References
Affiliations
Timeline
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Savaya Frank

Savaya Frank

RUWA

Summary

A Cybersecurity enthusiastic professional member with comprehensive technical and management experience ready for this role. Equipped with strong skills in leadership, problem-solving, strategic planning. Known for team collaboration, adaptability, and consistently delivering results. Also well acquainted with Information System Governance, Risk and Compliance management with focus on integrity and accountability. Established performance-driven and mature team leader with over 10 years’ hands on experience.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Principal IT Officer

Airports Company of Zimbabwe (ACZ)
12.2021 - Current
  • Establishes and maintains effective working relations with Airlines, handlers, and IS Service providers.
  • Participate in the development of specialized design and architecture for Airport’s Cybersecurity Program including roadmaps, technical direction, and alignment of controls to protect and enable the corporate strategy.
  • Implement track measures and metrics to ensure efficiency of solutions and return on investment in IS system and service delivery.
  • Leads the implementation of a sustainable and effective process to monitor cyber-threat intelligence as reported by various public, IS product vendors, security analysts and government threat sources, as well as integrate into current systems and future security designs through a continuous improvement effort.
  • Develops and leads assigned cybersecurity projects to implement new security services, extend, or improve existing services.
  • Mentored junior staff members, helping them develop their skills and advance in their careers.
  • Maintained strict adherence to industry regulations, minimizing risk exposure for the organization.
  • Enhanced communication between team members by organizing regular meetings and fostering open dialogue.
  • Key Achievements
  • Development and implementation of Cyber Hygiene Airport framework
  • Implementation and campaigning for data protection in line with the Cyber and Data Protection Act stipulated timelines.
  • Implementation of a high availability and high performance on need basis
  • Implementation of a zero trust security architecture
  • Engaged third parties for vulnerability and penetration testing VAPT.
  • Produced 2024 ICT Risk register for 2025 departmental work planning.

Senior ICT Technician

Civil Aviation Authority of Zimbabwe (CAAZ)
12.2015 - 12.2021
  • Planning, configuring, troubleshooting and upgrading of the corporate LAN and WAN with over 500 users and 300 computers.
  • Planning and implementation of quarterly and bi-annual preventive equipment maintenance.
  • Supporting Sage Evolution (Pastel) for over 50 users and offering 24hr standby for Airport data and passenger facilitation systems.
  • Implementation and support of Microsoft 365 licenses including Outlook Exchange, Office, share point, Teams and Copilot.
  • Provide office level network installation, support and troubleshooting.
  • User and Service desk support including PC, printers, telephones and Application system requests.
  • Endpoint Administration to make sure machines are up to date all the time
  • Installation and mounting of network devices such as Switches, Routers, Firewalls, Network Access Points and wireless extenders.
  • Achievements
  • Conducted regular maintenance on computer systems, ensuring optimal operation and minimizing downtime.
  • Improved network security by performing routine vulnerability assessments and implementing appropriate countermeasures.
  • Established preventative maintenance schedules for equipment, reducing unplanned downtime associated with failures or malfunctions.
  • Developed comprehensive documentation for IT policies, procedures, and best practices, enhancing knowledge sharing among team members.
  • Implemented system upgrades for improved functionality and increased security measures.
  • Performed troubleshooting and repaired peripheral devices such as printers, scanners and Airport custom utilities.

Programmer

Ministry Of Information Communication Technology Postal and Courier Services (MICTPCS)
01.2014 - 11.2015
  • Worked with software development and testing team members to design and develop robust solutions to meet client requirements for functionality, scalability, and performance.
  • Participated in peer code reviews, providing constructive feedback aimed at improving the quality of team deliverables.

  • Patch and License installation on Microsoft, Oracle and SQL servers
  • Trained on average 12 ministries per year on ICDL and Computer appreciation
  • Achievements
  • Enhanced software functionality by identifying and resolving complex coding issues.
  • Identified opportunities for process improvement, leading to a more efficient development cycle.
  • Reduced system errors and improved reliability through rigorous debugging processes.

Education

MCom - Information Systems Management

Midlands State University
Harare
12.2022

BSc - Information Systems

Midlands State University
Gweru, Zimbabwe
04.2013

Skills

  • IT Strategy planning and Policy implementation
  • Emergency response coordination
  • Report writing (Monthly, quarterly and annual)
  • IS Strategic planning and policy implementation
  • Innovation and creativity
  • Cyber security cultural awareness campaigns
  • Budgeting and projects flow management inline with cash flow projections

Certification

  • (CISA) Certified Information Systems Auditor

ISACA (2025-03)

  • COBIT Foundation
  • ISACA (2024-07)
  • Cyber Security (Distinction)

Orion Edutech; India Delhi (2022-02)

  • Ethical Hacking Forensics (Distinction)

Chartered Institute of Risk and Security Management (2022-02)

  • Current Studies Certified Information Security Manager (CISM) ISACA

Accomplishments

  • Spearheaded the network centralisation of Joshua Mqabuko Nkomo International Airport (JMNA) and its subsidiaries to ascertain efficient infrastructure management.
  • Network documentation and resolved the haphazard network architecture which allowed for proper project coordination and job handover.
  • Enhanced the Airport capacity through check in and boarding expansion and automation of.
  • Collaborated with civil engineering team to ensure inclusion of communication infrastructure in the development and JMNIA satelite fire station.
  • Supervised team of 15 general Airport support staff and ICT Services.

References

Mr. D Muchuchuti ICT Director Airports Company of Zimbabwe 263772 715 246


Mrs M.P Paradza ICT Manager Civil Aviation Authority of Zimbabwe 263712 871 195


Mrs. S, Kachote, Deputy Director Ministry of ICT PCS, +263772 866 942


Affiliations

  • ISACA Global and Harare Chapter
  • Computer Society of Zimbabwe

Timeline

Principal IT Officer

Airports Company of Zimbabwe (ACZ)
12.2021 - Current

Senior ICT Technician

Civil Aviation Authority of Zimbabwe (CAAZ)
12.2015 - 12.2021

Programmer

Ministry Of Information Communication Technology Postal and Courier Services (MICTPCS)
01.2014 - 11.2015

MCom - Information Systems Management

Midlands State University

BSc - Information Systems

Midlands State University

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Savaya Frank