Savaya Frank
RUWA
Summary
A Cybersecurity enthusiastic professional member with comprehensive technical and management experience ready for this role. Equipped with strong skills in leadership, problem-solving, strategic planning. Known for team collaboration, adaptability, and consistently delivering results. Also well acquainted with Information System Governance, Risk and Compliance management with focus on integrity and accountability. Established performance-driven and mature team leader with over 10 years’ hands on experience.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Principal IT Officer
Airports Company of Zimbabwe (ACZ)
Bulawayo, Zimbabwe
12.2021 - Current
- Establishes and maintains effective working relations with Airlines, handlers, and IS Service providers.
- Participate in the development of specialized design and architecture for Airport’s Cybersecurity Program including roadmaps, technical direction, and alignment of controls to protect and enable the corporate strategy.
- Implement track measures and metrics to ensure efficiency of solutions and return on investment in IS system and service delivery.
- Leads the implementation of a sustainable and effective process to monitor cyber-threat intelligence as reported by various public, IS product vendors, security analysts and government threat sources, as well as integrate into current systems and future security designs through a continuous improvement effort.
- Develops and leads assigned cybersecurity projects to implement new security services, extend, or improve existing services.
- Mentored junior staff members, helping them develop their skills and advance in their careers.
- Maintained strict adherence to industry regulations, minimizing risk exposure for the organization.
- Enhanced communication between team members by organizing regular meetings and fostering open dialogue.
- Key Achievements
- Development and implementation of Cyber Hygiene Airport framework
- Implementation and campaigning for data protection in line with the Cyber and Data Protection Act stipulated timelines.
- Implementation of a high availability and high performance on need basis
- Implementation of a zero trust security architecture
- Engaged third parties for vulnerability and penetration testing VAPT.
- Produced 2024 ICT Risk register for 2025 departmental work planning.
Senior ICT Technician
Civil Aviation Authority of Zimbabwe (CAAZ)
Robert Mugabe International Airport
12.2015 - 12.2021
- Planning, configuring, troubleshooting and upgrading of the corporate LAN and WAN with over 500 users and 300 computers.
- Planning and implementation of quarterly and bi-annual preventive equipment maintenance.
- Supporting Sage Evolution (Pastel) for over 50 users and offering 24hr standby for Airport data and passenger facilitation systems.
- Implementation and support of Microsoft 365 licenses including Outlook Exchange, Office, share point, Teams and Copilot.
- Provide office level network installation, support and troubleshooting.
- User and Service desk support including PC, printers, telephones and Application system requests.
- Endpoint Administration to make sure machines are up to date all the time
- Installation and mounting of network devices such as Switches, Routers, Firewalls, Network Access Points and wireless extenders.
- Achievements
- Conducted regular maintenance on computer systems, ensuring optimal operation and minimizing downtime.
- Improved network security by performing routine vulnerability assessments and implementing appropriate countermeasures.
- Established preventative maintenance schedules for equipment, reducing unplanned downtime associated with failures or malfunctions.
- Developed comprehensive documentation for IT policies, procedures, and best practices, enhancing knowledge sharing among team members.
- Implemented system upgrades for improved functionality and increased security measures.
- Performed troubleshooting and repaired peripheral devices such as printers, scanners and Airport custom utilities.
Programmer
Ministry Of Information Communication Technology Postal and Courier Services (MICTPCS)
01.2014 - 11.2015
- Worked with software development and testing team members to design and develop robust solutions to meet client requirements for functionality, scalability, and performance.
- Participated in peer code reviews, providing constructive feedback aimed at improving the quality of team deliverables.
- Patch and License installation on Microsoft, Oracle and SQL servers
- Trained on average 12 ministries per year on ICDL and Computer appreciation
- Achievements
- Enhanced software functionality by identifying and resolving complex coding issues.
- Identified opportunities for process improvement, leading to a more efficient development cycle.
- Reduced system errors and improved reliability through rigorous debugging processes.
Education
MCom - Information Systems Management
Midlands State University
Harare12.2022
BSc - Information Systems
Midlands State University
Gweru, Zimbabwe04.2013
Skills
- IT Strategy planning and Policy implementation
- Emergency response coordination
- Report writing (Monthly, quarterly and annual)
- IS Strategic planning and policy implementation
- Innovation and creativity
- Cyber security cultural awareness campaigns
- Budgeting and projects flow management inline with cash flow projections
Certification
- (CISA) Certified Information Systems Auditor
ISACA (2025-03)
- COBIT Foundation
- ISACA (2024-07)
- Cyber Security (Distinction)
Orion Edutech; India Delhi (2022-02)
- Ethical Hacking Forensics (Distinction)
Chartered Institute of Risk and Security Management (2022-02)
- Current Studies Certified Information Security Manager (CISM) ISACA
Accomplishments
- Spearheaded the network centralisation of Joshua Mqabuko Nkomo International Airport (JMNA) and its subsidiaries to ascertain efficient infrastructure management.
- Network documentation and resolved the haphazard network architecture which allowed for proper project coordination and job handover.
- Enhanced the Airport capacity through check in and boarding expansion and automation of.
- Collaborated with civil engineering team to ensure inclusion of communication infrastructure in the development and JMNIA satelite fire station.
- Supervised team of 15 general Airport support staff and ICT Services.
Affiliations
- ISACA Global and Harare Chapter
- Computer Society of Zimbabwe
Timeline
Principal IT Officer
Airports Company of Zimbabwe (ACZ)
12.2021 - Current
Senior ICT Technician
Civil Aviation Authority of Zimbabwe (CAAZ)
12.2015 - 12.2021
Programmer
Ministry Of Information Communication Technology Postal and Courier Services (MICTPCS)
01.2014 - 11.2015
MCom - Information Systems Management
Midlands State University
BSc - Information Systems
Midlands State University