Job Search Status
Open to workDesired start date: Immediately
Open To Work
Savea Combs
Tacoma
Work Preference
Summary
Specializing in financial services with prior experience in client relationship management, risk assessment and financial planning. Strengths include communication skills, analytical thinking, and problem-solving ability. In previous roles, provided valuable contributions to team objectives through consistent delivery of high-quality work within fast-paced environments.
Overview
16
16
years of professional experience
Work History
Financial Services Specialist 3
DSHS Lakewood CSO
09.1996 - 03.2012
- Assisted clients with understanding financial assistance programs and eligibility requirements.
- Processed applications for various financial aid services and benefits efficiently.
- Managed case files and maintained accurate records for compliance purposes.
- Conducted interviews to gather relevant information from clients for service determination.
- Resolved client inquiries and concerns through effective communication and problem-solving skills.
- Facilitated communication between customers and other departments within the organization.
- Performed risk management assessments to ensure compliance with regulations.
- Assisted in training new Financial Services Specialists as needed.
- Maintained a high level of confidentiality when dealing with sensitive customer information.
- Established strong and positive working relationships within organization to contribute to team success.
- Collaborated with team members to develop and implement innovative financial solutions.
Executive Administrative Secretary
DSHS Federal Way CSO
09.1996 - 11.2000
- Managed calendar and scheduled appointments for executive leadership team.
- Coordinated communication between departments to ensure effective information flow.
- Prepared and organized documents for meetings and presentations.
- Maintained filing system for confidential reports and sensitive information.
- Developed and implemented office procedures to enhance operational efficiency.
- Conducted research, compiled and typed statistical reports, synthesized information and provided excellent communication to disseminate information throughout organization.
- Greeted visitors in a professional manner; provided information about the organization's services.
- Coordinated meetings, conferences, travel arrangements and department activities as required.
- Provided support in preparing confidential materials related to board meetings.
- Maintained filing systems, both electronic and paper-based, ensuring accuracy of all documentation.
- Answered phones, routed calls or took messages as needed; managed incoming mail and faxes.
- Organized daily schedules, maintained calendars and coordinated events and appointments.
- Assisted with the development of policies that improved procedures within the office environment.
- Created spreadsheets, databases and other documents using Microsoft Office Suite applications.
- Assisted with budget preparation by tracking expenditures and preparing financial reports.
- Compiled data into appropriate formats for reporting purposes including PowerPoint presentations.
- Prepared agendas and organized materials for meetings; documented minutes during sessions.
- Reviewed and analyzed executive correspondence, documents, reports and presentations for accuracy and completeness.
- Served as a liaison between executives and other internal departments or external organizations.
- Identified and resolved administrative problems to ensure efficient operations of the office.
- Prepared weekly certified payroll reports by processing timecards for paychecks.
- Wrote email messages, memos, and business letters for management and proofread documentation to provide error-free correspondence.
- Developed administrative staff by providing information, educational opportunities and experiential growth opportunities.
Education
Associate of Arts - Business Administration
Black Diamond Community College
San Diego, CASkills
- Financial aid administration
- Client evaluation
- Regulatory compliance
- Risk assessment
- Customer relationship management
- Risk management
- Account performance reviews
- Willingness to learn
- Strong work ethic
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking
- Multitasking Abilities
- Reliability
- Excellent communication
- Critical thinking
- Organizational skills
- Team leadership
- Strategic thinking
- Active listening
- Effective communication
- Adaptability and flexibility
- Punctual and dependable
- Client relationship building
- Decision-making
- Goal setting and tracking
- Task prioritization
- Self motivation
- Billing and invoicing
- Analytical thinking
- Conflict resolution
- Professionalism
- MS office
- Time management abilities
- Written communication
- Administrative support
- Project management
- Accounts payable and receivable
- Professional demeanor
- Payroll processing
- New hire processing
- Time sheet review
- Payroll administration
- Meeting deadlines
- Payroll administration experience
- Payroll auditing
- Interpersonal and written communication
- Proficient in [software]
- Employee file maintenance
- Exceptional Microsoft Excel skills
- Processing garnishments
- Tax compliance
- Data reconciliation
- Telephone and email etiquette
- Exceptionally organized
- Skilled in [software]
- Benefits administration
- Record keeping
- Processing wage withholding orders
- Employee relations
- ADP
- Excellent writing skills
- Audit support
- Report preparation
- Diplomatic
- Internal controls
- Ten-key operator
- Analytical skills
- Multi-state payroll
- Payroll software proficiency
- Tax expertise
- Microsoft applications
- Payroll documentation
- Payroll policies and procedures
- Payroll reviews
- Garnishment processing
- Federal and state tax regulations
- New employee processing
- I-9 documentation
- Daily payroll activities
- Wage garnishments
- Payroll reconciliation
- Data entry
- Employment verification
- Pay adjustments
- Wages and deduction calculation
- Time tracking and review
- E-mail and telephone communication
- Investigating discrepancies
- Maintaining files
- Dependable and adaptable
- Timecard management
- Period-end reporting
- Employee training
- Expense reimbursements
- Timekeeping
- Client billing
- Remote conferencing
- ADP workforce now
- Vacation and leave tracking
Personal Information
Accomplishments
Received honors from Washington Senators. Office liaison for Toys for Tots. Received a performance award for three years in a row.
Timeline
Financial Services Specialist 3
DSHS Lakewood CSO
09.1996 - 03.2012
Executive Administrative Secretary
DSHS Federal Way CSO
09.1996 - 11.2000
Associate of Arts - Business Administration
Black Diamond Community College