Saven Mark
Minneapolis,MN
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills.
Overview
5
5
years of professional experience
Work History
Cybersecurity Intern
SPS Commerce
09.2021 - 08.2023
- Collaborated with our Security Team to efficiently manage users in Okta
- Assisted users in setting up Okta Verify
- Created search queries using Sumo Logic and Okta Admin logs
- Created Excel spreadsheets and tracked Okta Verify registration status of all employees
- Created and provided documentation in Confluence
- Launched phishing campaigns using GoPhish for our Security Awareness Program.
- Hosted my own webpage using AWS for our Phishing Campaigns
IT Server Management Intern
Xcel Energy
01.2020 - 06.2020
- Organized and sorted massive lists of tech changes using Excel spreadsheets
- Sent out daily reminder emails to employees of when their change request should be closed
- Approved any tech related changes
- Shadowed Help Desk Team and assisted with wiping and setting up laptops
Global Service Desk Team Intern
SPS Commerce
08.2018 - 08.2019
- Set up workstations, laptops and phones for new hires
- Bounded computers (Windows and Macs) to the SPS domain
- Deployed software to users with the use of Software Center and JAMF
- Managed user accounts and workstations with the use of Active Directory
- Remotely administered Windows laptops using SCCM
Education
AA - Liberal Arts
Minneapolis Community and Technical College
Minneapolis, MN05.2023
Skills
- Effective Independent Worker
- Great Adaptation
- Customer Service
- Strong communicator
- Effective Collaborator
- Software Experience
Softwares
- Microsoft 365
- Active Directory
- Software Center
- JAMF
- Microsoft System Center Configuration Manager (SCCM)
- Atom
- GoPhish
- AWS
- Confluence
- Sumo Logic
- Okta Admin
- Okta Verify
Timeline
Cybersecurity Intern
SPS Commerce
09.2021 - 08.2023
IT Server Management Intern
Xcel Energy
01.2020 - 06.2020
Global Service Desk Team Intern
SPS Commerce
08.2018 - 08.2019
AA - Liberal Arts
Minneapolis Community and Technical College
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