Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Savhanna Prentice

Asheville,NC

Summary

I am able to work well with others and adapt to different atmospheres. I am looking to advance my career and would appreciate any opportunity given. I am a very outgoing and organized individual. I am prompt and work hard towards all projects and task at hand I am seeking permanent employment and am willing to complete any training as needed if necessary. My objective is to work for a large firm and provide permanent security for my family as well as myself.

Overview

25
25
years of professional experience

Work History

Housekeeper/ Caregiver

Self Employed
Asheville, NC
01.2024 - Current
  • Ensured that all health standards were met during cleaning operations.
  • Rendered detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
  • Sanitized and cleaned sinks, mirrors, toilets and showers.
  • Emptied trash receptacles throughout the property.
  • Maintained a clean linen closet by folding sheets neatly on shelves.
  • Maintained clean floors throughout property by sweeping, scrubbing and waxing.
  • Changed bed linens and towels, tidied up rooms.
  • Reported maintenance concerns or repairs to appropriate supervisor for prompt remediation.
  • Dusted and polished fixtures and cabinet hardware to maintain sparkling appearance.
  • Checked inventory for required supplies and made lists for needed cleaning products.
  • Stocked amenities such as soap, shampoo and toilet paper in guest rooms.
  • Scrubbed kitchen appliances, countertops and fixtures.
  • Communicated with customers about requests for additional supplies or cleaning services.
  • Used appropriate personal protective equipment and supplies when handling hazardous waste or chemicals.
  • Adhered to daily cleaning schedules and updated as needed based on demand.
  • Completed day-to-day duties accurately and efficiently.
  • Assisted elderly clients with activities of daily living such as bathing, dressing and grooming.
  • Helped clients communicate with loved ones by typing written messages and relaying verbal messages.
  • Transported clients to doctor appointments and other errands using wheelchair accessible vehicles.
  • Laundered clothing and bedding to prevent infection.
  • Planned and prepared healthy meals and snacks for clients and provided assistance with eating when necessary.

Sandwich Artisan|

Subway restaurants
Asheville, NC
05.2022 - Current
  • Assisted in training new Sandwich Artisans when necessary.
  • Assisted customers, answered questions and resolved complaints.
  • Completed opening, closing and shift change tasks by following company guidelines.
  • Prepared sandwiches using assortment of meats, veggies and other ingredients to meet customer specifications.
  • Processed payments on cash register and counted back bills and change to patrons.
  • Maintained clean, well-organized and properly sanitized front counter area to greet customers.
  • Ensured compliance with all health codes and regulations in the preparation of food items.

Housekeeper/Janitor

Ikleen/Mission Hospital
Asheville, NC
06.2022 - 12.2022
  • Cleaned bathrooms, including toilets, tubs, showers and sinks.
  • Reported maintenance concerns or repairs to appropriate supervisor for prompt remediation.
  • Changed bed linens and towels, tidied up rooms.
  • Adhered to daily cleaning schedules and updated as needed based on demand.
  • Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
  • Inspected guest rooms after cleaning to ensure they were presentable.
  • Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
  • Rendered detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
  • Used appropriate personal protective equipment and supplies when handling hazardous waste or chemicals.
  • Emptied wastebaskets and disposed of soiled linens in guest rooms to reduce spread of germs and enhance freshness.
  • Ensured that all health standards were met during cleaning operations.

Back of House Team Member

Red Lobster
Asheville, NC
01.2020 - 05.2021
  • Performed shift side work as necessary to maintain kitchen output during peak service times.
  • Maintained and tracked food, cooler and freezer temperatures.
  • Prepared food while following safe food handling procedures.
  • Maintained and sanitized service stations, prep areas and countertops.
  • Washed, peeled and cut various foods such as fruits and vegetables to prepare for cooking or serving.
  • Used manual or electric appliances to clean, peel, slice and trim foods.
  • Unloaded and stocked kitchen supplies.
  • Removed garbage, compost and recycling and placed in designated container areas.
  • Maintained high personal grooming standards and uniform presentation.

Restaurant Waitress

Ruby Tuesdays Restaurant
Asheville, NC
03.2021 - 03.2021

. Minimized Customer wait times by efficiently taking and filling orders each day.

. Recorded orders and partnered with team members to efficiently serve food and beverages.

. Served plate dinners, buffet style dinners and passed hors d'ouevres for large parties.

. Checked order accuracy and food quality before delivering to costumers.

. Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.

. Discussed menu items and dietary concerns, noted special requests and suggested appetizers or additional items to meets up sale goals.

. Checked on guests to verify satisfaction of meals and suggested additional items to increase restaurant sales

. Addressed any concerns or complaints quickly to promote customer happiness and escalated more advanced issues to management for resolution.

. Attended to new customers quickly to promote customer happiness and escalated more advanced issues to management for resolution.

. Arranged each place settings attractively and verified all items were clean and free from water spots and chips.

Sandwich Artisan

Subway Restaurants
Asheville, NC
01.2019 - 08.2019
  • Assisted in training new Sandwich Artisans when necessary.
  • Assisted customers, answered questions and resolved complaints.
  • Completed opening, closing and shift change tasks by following company guidelines.
  • Prepared sandwiches using assortment of meats, veggies and other ingredients to meet customer specifications.
  • Processed payments on cash register and counted back bills and change to patrons.
  • Maintained clean, well-organized and properly sanitized front counter area to greet customers.
  • Ensured compliance with all health codes and regulations in the preparation of food items.

Restaurant Waitress

Waffle House Restaurant
Asheville, NC
01.2007 - 01.2009

. Recorded orders and partnered with team members to efficiently serve food and beverages.

. Minimized customer wait times by efficiently taking and filling orders.

. Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.

. Attended to new customers quickly to inquire about drinks and start off dinning experience with great service.

. Addressed any concerns or complaints quickly to promote customer happiness and escalated more advanced issues to management for resolution.

. Checked order accuracy and food quality before delivering to customers.

. Carried plates at one time without dropping or spilling, decreasing overall customer wait time.

. Served all customers with exceptional service.

. Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.

. Arranged each place setting and verified all items were clean.

Sales Associate

Wicks and Things
Asheville, NC
09.2007 - 03.2008
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Greeted customers to determine wants or needs.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Developed promotional strategies to increase sales volume.
  • Adhered to company initiatives and achieved established goals.
  • Cleaned shelves, counters and tables to maintain organized store.
  • Upsold additional items based on customer interests and needs.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Answered store and merchandise questions and led customers to wanted items.
  • Sold various products by explaining unique features and educating customers on proper application or usage.
  • Restocked shelves as needed to ensure sufficient inventory levels.

Restaurant Waitress/Cashier

Sandee's Cafe
Newland, NC
04.2003 - 04.2005

. Smoothly processed daily transactions accurately.

. Worked closely with front-end staff to assist customers.

. Prepared garnishes, dressings and side dishes.

. Made sure all areas were sanitized at all times.

. Made sure food went out as ordered.

Assistant Secretary

Blue Ridge Hospital
Spruce Pine, NC
01.2003 - 01.2005

. I filed and pulled patients records for the secretary and doctors as needed.

. Maintained data confidentially when inputting information into the software systems.

. Attended meetings that were required of me.

Assistant Secretary/ Custodian

Crossnore School
Asheville, NC
01.1999 - 01.2003

. Filed paperwork and cleaned office space.

. Completed hourly custodial rounds, including floor sweeping, vacuuming and glass in entryway.

. Completed any necessary cleaning task needed as well as stocking supplies.

. Did inventory of all supplies and made list of any needed.

Education

High School Diploma -

Crossnore Academy
Crossnore, NC
06.2005

Transfer Courses

Mayland Community College
Spruce Pine, NC
01.2004

Skills

Menu knowledge

Dining customer service

Food safety understanding

Food inspection

Price memorization

Safe food handling

Menu memorization

Organization

  • Upselling
  • Promotional Support
  • Payment Processing
  • Store Opening and Closing
  • Problem-Solving
  • Positive and Professional
  • Listening Skills
  • Guest Relations
  • Money Handling
  • Merchandising Understanding
  • Merchandising Knowledge
  • POS System Operation
  • Cleaning and Sanitation
  • Customer Service-Focused
  • Supply Inventory Management
  • Payroll Understanding
  • Performance Improvements
  • Training and Mentoring

References

References available upon request.

Timeline

Housekeeper/ Caregiver

Self Employed
01.2024 - Current

Housekeeper/Janitor

Ikleen/Mission Hospital
06.2022 - 12.2022

Sandwich Artisan|

Subway restaurants
05.2022 - Current

Restaurant Waitress

Ruby Tuesdays Restaurant
03.2021 - 03.2021

Back of House Team Member

Red Lobster
01.2020 - 05.2021

Sandwich Artisan

Subway Restaurants
01.2019 - 08.2019

Sales Associate

Wicks and Things
09.2007 - 03.2008

Restaurant Waitress

Waffle House Restaurant
01.2007 - 01.2009

Restaurant Waitress/Cashier

Sandee's Cafe
04.2003 - 04.2005

Assistant Secretary

Blue Ridge Hospital
01.2003 - 01.2005

Assistant Secretary/ Custodian

Crossnore School
01.1999 - 01.2003

High School Diploma -

Crossnore Academy

Transfer Courses

Mayland Community College
Savhanna Prentice