Summary
Overview
Work History
Education
Skills
Timeline
Generic

Savia Baksh

Queens,NY

Summary

Dynamic dental professional with extensive experience at Forest Hills Perio and Endo, excelling in dental radiography and patient scheduling. Proven ability to enhance patient satisfaction through effective communication and professionalism. Skilled in sterilization and preparation of instruments, ensuring a safe and efficient treatment environment. Committed to delivering exceptional patient care with comprehensive background in dental assisting. Successfully supported dental procedures and ensured patient comfort, contributing to improved practice efficiency. Demonstrated competence in sterilization techniques and patient record management, consistently maintaining high standards of care.

Overview

3
3
years of professional experience

Work History

Dental Assistant/Dental Receptionist

Forest Hills Perio and Endo
03.2025 - Current
  • Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
  • Maintained a clean and sterile work environment to prevent cross-contamination and infection.
  • Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
  • Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
  • Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
  • Prepared and arranged instruments, medications, and required materials for dental procedures.

Dental Receptionist/ Assistant

Endodonic Associates of Bayside
03.2022 - 03.2025
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Provided excellent customer service by promptly addressing patient inquiries via phone, email, or in-person interactions.
  • Provided excellent customer service to create positive experiences and build patient trust.
  • Communicated with insurance companies to dispute unpaid claims and verify patient coverages.
  • Handled sensitive situations professionally such as discussing treatment costs or past-due account balances with patients to ensure a satisfactory resolution.
  • Helped patients complete necessary medical forms and documentation.
  • Improved billing accuracy by diligently verifying insurance coverage and updating patient financial records accordingly.
  • Understood dental terminology and insurance breakdowns to communicate with external stakeholders.
  • Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
  • Explained treatment procedures and instructed patients on home care guidelines.

Education

Bachelor of Science - Psychology

Southern New Hampshire University
Hooksett, NH
06-2027

Skills

  • Dental impressions
  • Dental radiography
  • Digital X-ray proficiency
  • Equipment sterilization
  • Appointment scheduling
  • Professionalism and etiquette
  • Treatment room breakdown
  • Cross-training capabilities
  • Patient scheduling
  • Oral surgery assistance
  • Knowledgeable in Dentrix
  • Pediatric dental care

Timeline

Dental Assistant/Dental Receptionist

Forest Hills Perio and Endo
03.2025 - Current

Dental Receptionist/ Assistant

Endodonic Associates of Bayside
03.2022 - 03.2025

Bachelor of Science - Psychology

Southern New Hampshire University