Summary
Overview
Work History
Education
Skills
Timeline
Generic

Savian Washington

Philadelphia,PA

Summary

Dynamic and results-driven professional with extensive experience in customer service and conflict resolution, originally highlighted at Lowe's Home Improvement. Over my working career, I've grown the ability to enhance customer satisfaction through effective problem-solving and a courteous demeanor. Skilled in team development and video editing, consistently delivering exceptional service, and nourishing positive relationships.

Overview

5
5
years of professional experience

Work History

Aircraft Cabin Cleaner

Prospect Services
Philadelphia, PA
04.2025 - 07.2025
  • Cleaned and disinfected my area of responsibility
  • Carried out my duty such as searching seats, wiping, picking up trash, replacing dirty items with clean items
  • carried out safety regulations for the people around me

Cashier

Dollar General
Philadelphia, PA
11.2024 - 04.2025
  • Carried out each task at hand with the highest proficiency,
  • Going above and beyond, multi-tasking
  • Allowing a great connection with the customers.

Customer Service Representative

Lowes Home Improvment
Philadelphia, PA
04.2023 - 11.2024
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Gathered customer feedback through surveys and used the data to improve customer service.
  • Helped customers and staff move merchandise safely. Assisted customers by loading merchandise into their vehicles.

Climate Staff

School District of Philadelphia
Philadelphia, PA
07.2022 - 04.2023
  • Provided assistance to staff during breakfast, lunch and recreation periods.
  • Assisted security and instructional personnel in monitoring students’ behavior in and around the school building and on property during arrival, dismissal and whole-school transitions.
  • Worked with school staff to maintain a calm, structured safe environment for all students, including students who have experienced trauma related incidents.

Customer Service Associate

Wawa
Philadelphia, PA
07.2021 - 06.2022
  • Greeted customers and provided exceptional customer service.
  • Built relationships with customers to encourage repeat business.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Processed and prepared customer food orders accurately and efficiently.

Food Service Worker

Sonic Drive In Restaurant
Norristown, Pennsylvania
02.2020 - 12.2020
  • Assisted in the preparation of food items according to recipes and instructions.
  • Served meals to customers in a friendly and courteous manner.
  • Maintained cleanliness standards for all service areas including dining room, kitchen and storage areas.
  • Ensured that all foods were prepared according to health department regulations.

Education

High School Diploma -

Northeast High School Philadelphia
Philadelphia
06-2021

Some College (No Degree) - Graphic Design

Community College of Philadelphia
Philadelphia, PA

Skills

  • Conflict Resolution
  • Courteous demeanor
  • Positive and professional
  • Problem-solving abilities
  • Critical Thinking
  • Team Development
  • Customer Service
  • Video Editing
  • Artist

Timeline

Aircraft Cabin Cleaner

Prospect Services
04.2025 - 07.2025

Cashier

Dollar General
11.2024 - 04.2025

Customer Service Representative

Lowes Home Improvment
04.2023 - 11.2024

Climate Staff

School District of Philadelphia
07.2022 - 04.2023

Customer Service Associate

Wawa
07.2021 - 06.2022

Food Service Worker

Sonic Drive In Restaurant
02.2020 - 12.2020

High School Diploma -

Northeast High School Philadelphia

Some College (No Degree) - Graphic Design

Community College of Philadelphia

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