Summary
Overview
Work History
Education
Skills
References
Timeline
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Savie Hicks

Tuscaloosa,AL

Summary

Reliable Bartender with vast experience in large-scale venues. Committed to maintaining high standards of customer service in the bar environment. Proficient mixologist with a diverse menu of memorized drink recipes. Friendly and approachable, dedicated to building a loyal customer base through positive service experiences.

Overview

2
2
years of professional experience

Work History

Bartender/Manager in Training

Anchor Drops Tiki Bar
11.2023 - 05.2024
  • Handcrafted artisanal bar products in-house, cultivating fresh ingredients such as almond milk, falernum, orgeat, and an array of flavored simple syrups
  • Developed and curated an extensive repertoire of Tiki-inspired drink recipes, blending both classic and contemporary elements to create unique and memorable experiences for patrons
  • Demonstrated strong organizational and leadership skills by effectively coordinating and overseeing all facets of operations, facilitating seamless communication and workflow between back-of-house and front-of-house teams
  • Demonstrated unwavering dedication and commitment to excellence in service by tirelessly working countless unpaid hours to ensure the seamless operation of the establishment, consistently going above and beyond to meet the needs of patrons and the bar owner.

Bartender

Druid City Music Hall
02.2022 - Current
  • Managed inventory: including bottle rotation, ordering, and restocking
  • Maintained composure and provided exceptional service even in demanding and stressful circumstances
  • Managed a club-style bar environment catering to crowds reaching anywhere from a few hundred to over 3,000 individuals in one night
  • Ensured prompt and attentive service without compromising on drink quality or guest satisfaction
  • Crafted and served a wide range of cocktails, shots, and mixed drinks to a high volume of patrons in a vibrant club setting
  • Executed flair to bartending techniques, adding an entertaining and visually appealing element to the service.

Bartender

Black Warrior Brewery
10.2023 - 02.2024
  • Proficiently educated patrons about various beer styles, brewing processes, and flavor profiles, enhancing their overall brewery experience
  • Managed a high-volume bar environment with efficiency and composure, ensuring prompt and friendly service during peak hours
  • Collaborated with brewery staff to maintain cleanliness and organization of the bar area, upholding the brewery's standards of hygiene and presentation
  • Demonstrated a passion for craft beer and dedication to customer satisfaction, fostering a welcoming atmosphere that encouraged repeat business and positive reviews.

Bartender

Tuscaloosa Amphitheater
03.2022 - Current
  • Managed a demanding bar environment catering to crowds reaching anywhere from a couple hundred to over 6,000 individuals per show
  • Serve both alcoholic and nonalcoholic drinks throughout concerts/ events
  • Actively modified schedule to accommodate the requests and needs of colleagues, showcasing a strong commitment to teamwork and collaboration as well as a flexible approach
  • Handles challenging customer interactions with professionalism
  • Assessed individuals' alcohol consumption levels and made appropriate service decisions on whether to continue serving.

Sales Associate

Massage Envy
06.2023 - 10.2023
  • Handled administrative tasks, including filing paperwork, organizing client records, and maintaining cleanliness at the front desk area
  • Resolved client concerns and complaints in a professional and timely manner, striving to achieve customer satisfaction
  • Collaborated with therapists to coordinate appointment schedules and ensure smooth transitions between sessions
  • Efficiently managed phone calls, inquiries, and appointment bookings, providing accurate and detailed information to clients.

Liquor Promoting

Tuscaloosa & Birmingham
04.2022 - 10.2022
  • Executed on-site promotional events and product demonstrations in various retail locations, bars, and special events
  • Conducted engaging presentations and tastings, showcasing the unique features and qualities of the promoted brands
  • Engaged in extensive travel to various locations, executing product promotions and capturing new markets
  • Participated in a broad spectrum of roles and responsibilities such as sponsoring a golf tournament and bartending at ‘The World Games'- highlighting a flexible and multifaceted skill set.

Bartender

Roll Call
09.2022 - 03.2023
  • Crafted unique cocktail menus based on the restaurant's atmosphere and season
  • Catered to a discerning clientele of high-end guests, delivering exceptional service and personalized experiences tailored to their refined tastes and preferences
  • Completed an intensive, month-long training program to enhance skills and knowledge to be able to bartend for the Alamite Hotel
  • Collaborated with bartenders, servers, and kitchen staff to deliver a seamless dining experience.

Bartender

Side by Side
08.2022 - 12.2022
  • Collaborated with bartenders, servers, and kitchen staff to deliver a seamless dining experience
  • Demonstrated expertise in mixology by crafting unique cocktails using quality ingredients and innovative techniques
  • Operated with the management team to curate an extensive spirits collection and source specialty ingredients
  • Managed the bar area, including inventory control, ordering, and maintaining a clean and organized workspace.

Education

Bachelor of Arts - Creative Media

University of Alabama
Tuscaloosa
12.2023

Skills

  • Highly reliable

  • Liquor, beer, and wine knowledge

  • Customer Service

  • Strong multitasking

References

Available upon request.

Timeline

Bartender/Manager in Training

Anchor Drops Tiki Bar
11.2023 - 05.2024

Bartender

Black Warrior Brewery
10.2023 - 02.2024

Sales Associate

Massage Envy
06.2023 - 10.2023

Bartender

Roll Call
09.2022 - 03.2023

Bartender

Side by Side
08.2022 - 12.2022

Liquor Promoting

Tuscaloosa & Birmingham
04.2022 - 10.2022

Bartender

Tuscaloosa Amphitheater
03.2022 - Current

Bartender

Druid City Music Hall
02.2022 - Current

Bachelor of Arts - Creative Media

University of Alabama

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Savie Hicks