Summary
Overview
Work History
Education
Skills
Timeline
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Savina Greene

Savina Greene

Garden Grove,CA

Summary

Energetic professional in the fast-paced hospitality sector, known for high productivity and efficient task completion. Skilled in customer service, food safety practices, and cash handling, ensuring smooth operations during peak hours. Excel at teamwork, communication, and adaptability, leveraging these soft skills to enhance customer satisfaction and workplace harmony.

Overview

27
27
years of professional experience

Work History

Deli Clerk

Alberstons
Lake Forest, CA
04.2024 - 06.2024
  • Ensured compliance with all local health department regulations regarding food preparation and storage procedures.
  • Performed opening and closing duties such as restocking supplies and cleaning work areas at the end of shift.
  • Weighed, wrapped, and labeled meats, cheeses, salads, sandwiches. for customers' orders.
  • Adhered to health regulations regarding food handling and sanitation standards.
  • Greeted customers in a friendly and professional manner.
  • Maintained cleanliness of the deli area and equipment.
  • Demonstrated strong communication skills when interacting with customers and coworkers.
  • Sliced meats and cheeses and weighed deli items for customers.
  • Updated food displays, cases and other customer-facing areas to increase sales of special items.
  • Offered samples to promote and upsell specials.
  • Stored perishable food items in freezer or refrigerator to protect from spoilage.
  • Operated slicers and other equipment according to company guidelines to minimize accidents or injuries.
  • Sanitized and kept work areas tidy by cleaning surfaces, equipment, and floors, removing trash and maintaining machinery.
  • Checked and recorded refrigerator and freezer temperatures to maintain food quality and freshness.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Maintained safe food handling practices to prevent germ spread.
  • Chopped ingredients and prepped food items ahead of lunchtime and dinner rush periods.
  • Warmly greeted visitors to promote great customer service and positive ordering experience.
  • Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
  • Scrubbed and polished counters to remove debris and food.
  • Welcomed and thanked guests to demonstrate appreciation for patronage.
  • Worked collaboratively with other staff members to ensure efficient operation of the store operations during peak hours of business activity.

Lot Attendant

Home Depot
Laguna Niguel, CA
01.2016 - 01.2017
  • Maintained a clean and organized work area by sweeping floors and removing debris.
  • Assisted with physical inventories as needed.
  • Communicated effectively with supervisors regarding any discrepancies found during the loading and unloading processes.
  • Stacked items securely into trailers following specific stacking patterns.
  • Conducted preventative maintenance on lot loader machinery as required.
  • Ensured that the appropriate number of units were loaded onto each trailer.
  • Inspected materials for damage prior to loading or unloading.
  • Participated in regular training sessions related to safe operation of lot loader equipment.
  • Kept up to date on safety procedures and correct lifting techniques to prevent injuries.
  • Followed company policies and procedures related to material handling processes.

Office Assistant

Wood Concepts
Huntington Beach, CA
10.2010 - 11.2011
  • Assisted in the development and implementation of office policies and procedures.
  • Managed inventory of office supplies and placed orders when needed.
  • Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
  • Greeted visitors in a professional manner and provided assistance when necessary.
  • Managed office supply inventory by tracking orders and ensuring adequate stock levels are maintained at all times.
  • Performed data entry tasks into various computer systems accurately and efficiently.
  • Organized office operations and procedures, such as managing calendars, scheduling appointments, preparing reports and maintaining records.
  • Answered phone calls and directed them to appropriate personnel.
  • Provided customer service, addressing inquiries and resolving issues promptly.
  • Ordered office supplies and managed inventory to ensure a well-stocked office.
  • Managed daily office operations and maintained a clean and efficient workspace.
  • Answered telephones, directed calls, and took messages.
  • Delivered messages and ran errands.

Professional Bather

PetSmart
Tustin, CA
05.2008 - 09.2010
  • Utilized clippers to trim fur when necessary.
  • Assisted in restraining animals for grooming or other treatments as needed.
  • Provided a calm, safe environment while working with animals.
  • Administered flea and tick treatments, medicated baths, and special shampoos per veterinarian instructions.
  • Performed nail trims when requested by owners or groomers.
  • Bathed animals according to established protocols and procedures.
  • Ensured all equipment was properly sanitized before being used on another pet.
  • Greeted customers and provided excellent customer service.
  • Checked water temperature regularly throughout the bathing process to ensure it remained comfortable for the animal.
  • Inspected pets for signs of skin irritation or infection prior to bathing.
  • Applied conditioners, colognes, and other products following specific instructions from owners or veterinarians.
  • Maintained a clean work area by sanitizing surfaces between appointments.
  • Monitored animal behavior during the bathing process to ensure safety of both pet and employee.
  • Organized and maintained the bathing area, including cleaning tubs and drying areas after each use.
  • Hand dried animals using towels after baths were completed.
  • Brushed out mats from long haired breeds before shampooing them.
  • Cleaned up any messes that occurred during the bathing process quickly and safely.
  • Explained lodging, grooming, and care services to pet owners and cross-sold specialty products.
  • Assisted grooming staff with nail clipping, blow-drying and combing during peak hours and holidays.
  • Cared for pets during owners' absences.
  • Kept dogs safe by remaining alert to environmental conditions and nearby animals.
  • Treated superficial wounds and called in veterinarian assistance for more complex concerns.
  • Bathed large number of animals during each shift.
  • Removed waste from kennels, runs and exercise areas and placed in trash receptacles or in-ground septic systems.
  • Supported animal health by keeping areas clean, neat and properly sanitized.
  • Developed long-term relationships with clients and bonded with animals through regular contact.
  • Delivered excellent service to pet owners to drive repeat business.
  • Examined animals for injury or illness and documented symptoms for veterinarian review.
  • Cleaned and disinfected kennels and common areas to reduce spread of illness from infected animals.
  • Created consistent workflows by assisting with washing, drying and folding duties.
  • Refilled shampoo bottles, sanitized clippers, combs, and brushes, and placed clean towels at each station following shift completion.
  • Maintained clean and orderly play yards, kennels and cages.
  • Cleaned and sanitized equipment and surfaces to protect animal and staff health.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Bathed and groomed pets using gentle techniques.
  • Cleaned and maintained kennels, holding areas and surgical rooms.
  • Scheduled grooming and veterinary appointments for animals.
  • Reviewed pet records from daily visits and appointments, entering important data into system.
  • Played with dogs and cats to maintain socialization and reduce stress.

Dog Bather

Garden of Grooming
Orange, CA
04.2007 - 05.2008
  • Provided advice on proper maintenance of pet's coat between groomings.
  • Monitored animals for signs of distress or discomfort during bath time.
  • Maintained cleanliness of the facility at all times.
  • Notified owners when an issue was found with their pet's health or condition during a grooming session.
  • Inspected tools and equipment before use to ensure they are safe for use on animals.
  • Evaluated customer's instructions for grooming their pet accurately.
  • Maintained a friendly atmosphere in order to provide a comfortable experience for both customers and their pets.
  • Cleaned and sanitized tubs, tools, and equipment after each use.
  • Greeted customers warmly upon arrival.
  • Performed dog brushing services including dematting and flea treatments.
  • Brushed out mats from fur coats using proper techniques.
  • Checked for any skin issues such as sores, cuts, or ticks on the animal's body prior to bathing them.
  • Provided nail trims and ear cleaning as requested by the customer.
  • Scrubbed, shampooed, and conditioned dogs of all sizes and breeds.
  • Kept records of services provided to each pet in order to ensure accuracy in billing customers.
  • Assisted in bathing dogs that were difficult to handle or had special needs.
  • Toweled off pets after baths to remove excess water from fur coat.
  • Assisted grooming staff with nail clipping, blow-drying and combing during peak hours and holidays.
  • Explained lodging, grooming, and care services to pet owners and cross-sold specialty products.
  • Supported animal health by keeping areas clean, neat and properly sanitized.
  • Cleaned and disinfected kennels and common areas to reduce spread of illness from infected animals.
  • Delivered excellent service to pet owners to drive repeat business.
  • Refilled shampoo bottles, sanitized clippers, combs, and brushes, and placed clean towels at each station following shift completion.
  • Removed waste from kennels, runs and exercise areas and placed in trash receptacles or in-ground septic systems.
  • Cared for pets during owners' absences.
  • Bathed large number of animals during each shift.
  • Kept dogs safe by remaining alert to environmental conditions and nearby animals.
  • Created consistent workflows by assisting with washing, drying and folding duties.
  • Calculated payments by keeping accurate daily log of time spent with dogs, detailing activities and services provided.
  • Maintained clean and orderly play yards, kennels and cages.
  • Cleaned and sanitized equipment and surfaces to protect animal and staff health.
  • Played with dogs and cats to maintain socialization and reduce stress.
  • Bathed and groomed pets using gentle techniques.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Cleaned and maintained kennels, holding areas and surgical rooms.
  • Scheduled grooming and veterinary appointments for animals.
  • Reviewed pet records from daily visits and appointments, entering important data into system.

Game Quality Assurance Tester

Interplay Enterprise Corp
Irvine, CA
06.1997 - 03.2007
  • Identified areas where improvements could be made or additional features added.
  • Participated in weekly meetings to discuss project status updates and test results.
  • Worked closely with other members of QA team to coordinate efforts and share information.
  • Collaborated with developers to troubleshoot and resolve software defects quickly.
  • Verified localization within a given language version of a game title is accurate and complete.
  • Carried out hardware compatibility tests using different types of gaming consoles and PCs.
  • Assisted in improving existing test plans, procedures, processes and documentation.
  • Documented detailed bug reports including steps taken to reproduce the issue.
  • Analyzed game logs for errors and identified potential issues with the game software.
  • Documented all problems found during testing phase including steps taken to reproduce problem.
  • Managed multiple tasks simultaneously while adhering to tight deadlines.
  • Performed manual exploratory testing on various gaming platforms.
  • Developed and implemented test plans to ensure quality of game software.
  • Reported bugs and tracked their resolution through completion in bug tracking databases.
  • Maintained detailed records of all findings during the course of testing activities.
  • Provided feedback on game usability and playability based on user experience testing.
  • Created reports to document results of testing activities.
  • Checked gameplay elements for accuracy by playing games from start to finish.
  • Designed routine maintenance schedule for automated test scripts, enabling compliance with latest conventions and framework updates affecting system architectures.
  • Tested web application compatibility and performance to recommend cross-browser compatibility improvements to web development team.
  • Recreated conditions submitted through client error logs to test performance under circumstances likely to reveal operating system compatibility issues and other desktop environment shortcomings.
  • Performed meta-analysis of past test results to screen for weaknesses in basic program architecture and suggest redesign of core program design where advisable.
  • Used database to maintain detailed records of known bugs and patches.
  • Searched for bugs in newly-developed aspects of existing web applications in sandbox environments, reporting errors to deliver complete functionality in time for launch date.
  • Communicated with developers and software engineers regarding non-compliance in existing code with updates to compilers and evolving standards of best practice in C#, Java and Python.
  • Updated software documentation and user guides to align with current features and comply with best-practice standards.
  • Wrote and updated manual test cases for team use, maintaining optimal organization for maximum productivity.
  • Documented, triaged, and managed defects in software and worked with developers to facilitate timely resolutions.
  • Produced test scripts for new automated software testing rounds.
  • Worked with off-site teams to complete timely tests and facilitate smooth product releases.
  • Tested functionality, performance and compliance of each product against design specifications to maintain strong development standards and high customer satisfaction.
  • Created and optimized automated testing tools for repetitive tasks.
  • Simulated software production environments to allow for enhanced testing.
  • Met project scope and delivery dates by planning optimal testing schedules.
  • Created and maintained database of common and known testing defects.

Education

High School Diploma -

Villa Park High School
Villa Park, CA
05-1994

Skills

  • Product Recommendations
  • Equipment Operation
  • Product Merchandising
  • Machine Safety
  • Register operations
  • Food Preparation
  • Sales proficiency
  • Safe Food Handling Practices
  • ServSafe Certification
  • Food Safety Standards
  • Heavy Lifting
  • Safe Food Handling
  • Food safety knowledge
  • Customer Service
  • Product Stocking and Rotation
  • Strong Work Ethic
  • Food Services
  • Cleanliness and sanitation
  • Cleaning and sanitizing
  • Sanitation and safety standards
  • Preparing food items
  • Work Area Maintenance
  • Weights and Measurements
  • Product Knowledge
  • Honesty and Integrity
  • Equipment safety
  • Effective customer communication

Timeline

Deli Clerk

Alberstons
04.2024 - 06.2024

Lot Attendant

Home Depot
01.2016 - 01.2017

Office Assistant

Wood Concepts
10.2010 - 11.2011

Professional Bather

PetSmart
05.2008 - 09.2010

Dog Bather

Garden of Grooming
04.2007 - 05.2008

Game Quality Assurance Tester

Interplay Enterprise Corp
06.1997 - 03.2007

High School Diploma -

Villa Park High School

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Savina Greene