Detail-oriented and results-driven professional with experience as a Controls Technician and HVAC Service Technician, specializing in technical troubleshooting, system optimization, and customer-focused solutions. Proven ability to collaborate effectively with cross-functional teams to diagnose and resolve complex issues, ensuring optimal system performance and reliability. Skilled in quality assurance practices, including rigorous testing and documentation, with a strong aptitude for quickly adapting to new technologies and programming software. Committed to continuous improvement, having successfully identified process enhancements that align with business objectives. Seeking to leverage technical expertise and strong communication skills in a Product Analyst Co-Op role to contribute to innovative solutions and drive operational excellence.