Dynamic and results-oriented professional with a robust background in business development, logistics, and strategic sales. Proven track record of driving growth through the identification of new market opportunities, forging strategic partnerships, and leveraging expert negotiation skills alongside exceptional client relationship management. Proficient in optimizing supply chain processes, enhancing operational efficiency, and executing data-driven market analysis and strategic planning to achieve organizational success. Committed to delivering innovative solutions that align with business objectives and enhance overall performance.
○ Carrier Sourcing & Vetting:
■ Identify, recruit, and maintain a large, diverse network of reliable carriers across
various modes (dry van, flatbed, refrigerated, LTL, etc.).
■ Thoroughly vet carriers for licensing (FMCSA/DOT), insurance, safety ratings, and
performance history to ensure compliance and reliability.
○ Client (Shipper) Acquisition:
■ Prospect for new customers (shippers) who need freight transportation services.
■ Develop and maintain strong, long-term relationships with clients through
exceptional customer service.
○ Needs Assessment:
■ Understand the specific needs of the shipper, including cargo type, dimensions,
weight, special handling requirements, origin/destination, and strict delivery
timelines.
● Negotiation & Rate Management
○ Rate Quotation:
■ Analyze current market trends, lane history, and carrier capacity to provide
accurate and competitive pricing quotes to shippers.
○ Rate Negotiation:
■ Negotiate profitable rates with carriers to secure capacity for the load, balancing
carrier profit with shipper cost savings.
■ Secure competitive rates for the shipper by leveraging market knowledge and
volume.
● Operations & Shipment Execution
○ Load Tendering & Booking:
■ Match the shipper's freight with the most appropriate and cost-effective carrier
from their network.
■ Book the shipment, communicating all necessary pickup and delivery details.
○ Documentation & Compliance:
■ Ensure all necessary paperwork (Bill of Lading, load confirmations, insurance certificates) is completed accurately and submitted on time.
■ Verify and maintain compliance with state and federal transportation regulations
(e.g., FMCSA licensing, hours of service rules).
○ Coordination & Scheduling:
■ Coordinate precise pickup and delivery windows between the shipper and the
carrier/driver.
■ Manage schedules to minimize carrier "deadhead" miles (driving empty) and
maximize efficiency.
● Tracking & Post-Shipment Management
○ Shipment Tracking & Visibility:
■ Proactively monitor the shipment's status from pickup to final delivery using
Transportation Management Systems (TMS) and real-time tracking tools.
■ Provide clear and timely updates to the shipper regarding the freight's location
and estimated arrival time.
○ Problem Resolution (Issue Mitigation):
■ Quickly identify and resolve unexpected issues such as delays, vehicle
breakdowns, weather disruptions, or accessorial charges.
■ Manage and assist in the claims process if cargo is damaged or lost in transit.
○ Financial Administration:
■ Process invoices for shippers and ensure timely payment to carriers (accounts
payable/receivable).