Savita Mendez

Service-driven tech/business student at UC Riverside with experience in sales, hospitality, and coaching in premium environments. Skilled in member relations, consultative sales, and front-desk operations, with a strong commitment to delivering an elevated club experience.

Member Experience & Sales: Member engagement & relationship building, Membership inquiries & program explanation, Upselling & cross-selling

Service & Communication: Professional verbal communication, Multitasking in fast-paced environments, Attention to detail & discretion

Team & Work Ethic: Cross-functional teamwork, Adaptability & problem-solving, Time management & reliability

Languages: English and Spanish

Topgolf - Ontario, CA                                                                                                      March 2023 - Present

• Role 1 - Sales Associate/Guest Services (March 2023 - Present)

       - Delivered a premium guest experience by welcoming customers, managing check-ins, and assisting          with retail purchases

       - Engaged guests in consultative conversations to recommend merchandise, promotions, and experiences

       - Trained new associates on sales techniques and operational procedures, promoting teamwork

• Role 2 - Server/Service Support (June 2024 - Present)

       - Provided attentive, high-quality service in a fast-paced, upscale entertainment environment

       - Coordinated with team members to ensure seamless service and timely resolution of guest needs

• Role 3 - Kids Summer Academy Coach (June 2024 - August 2024)

       - Led youth golf instruction programs focused on skill development, teamwork, and positive engagement

       - Maintained a safe, organized, and welcoming environment for children and families