Results-driven professional with extensive experience in project management and financial operations at CREC Resource Group. Expertise in Microsoft Dynamics 365 CRM and effective coordination of cross-functional teams. Proven ability to implement streamlined systems, improve payroll accuracy, and enhance stakeholder engagement to meet project objectives.
Overview
18
18
years of professional experience
Work History
Assistant Coordinator
CREC Resource Group
09.2024 - Current
Assisting the project manager in implementing the time entry system in Dynamics 365.
Troubleshooting Microsoft Dynamics Sales and Services.
Creating actuals and billing reports in full for vendors and customers.
Creating contracts and updating revised contracts.
Managing payroll reports on a biweekly basis.
Coordinated cross-functional teams to ensure the timely delivery of project milestones and deliverables.
Managed project documentation, scheduling, and stakeholder communication to support efficient execution.
Tracked budgets and resource allocation, identifying risks, and implementing corrective actions as needed.
Administrative Assistant for Finance and Operation
CREC Resource Group
02.2023 - 09.2024
Timekeeping is the primary component. I support payroll department activities by gathering and approving employees' timesheets, and running bi-weekly reports. Tracking of FMLA and benefit time.
Reviewing and updating pay data based on employee raises and changes, verified attendance, hours worked, pay adjustments, and posting information onto designated records.
Running billing reports on a monthly basis from the workflow using Microsoft Dynamics 365 CRM software.
Processing resignation, name change P.A.s. Assisted the Human Resources department as a hiring coordinator to complete all the onboarding paperwork for a new employee. Background checks and completion of I-9 documents.
Running quality control for timekeeping and billing, and taking inventory reports on a quarterly basis.
Being a liaison with the Connecticut State Department of Education for Connecticut, documentation, and observation for the teaching system.
Speaking to the vendors, placing orders, and handling inventory control on a quarterly basis.
Training new employees in how to use Microsoft Dynamics for timekeeping.
Substitute Teacher
Kelly Educational Staffing
08.2019 - 01.2023
Worked as a part time substitute teacher for Connecticut Public Schools.
Worked in several CREC schools, Wethersfield district schools, New Britain schools and Rocky Hill schools.
Have also been a Paraprofessional for Kindergarten in Myrtle Stevens Elementary School Rocky Hill Connecticut.
Taught kids In ESL class (Teaching English to a Nonnative English speaker).
Talent Acquisition Coordinator
Optotech Consultancy Staffing Services
Bangalore, Karanataka
05.2010 - 12.2014
Developed and executed talent acquisition strategies to attract top-tier candidates across diverse departments.
Led performance management initiatives, including succession planning, and leadership development programs.
Partnered with department heads to align workforce planning with business objectives, and drive employee engagement.
Managed all primary office functions, such as invoice processing and other bookkeeping-related functions, facilitating correspondence between two or more parties to ensure the task at hand is completed.
Prepared and processed detailed and intricate monthly expense reports using Excel for numerous investment professionals.
Department Customer Service Specialist Trainer
Paramount Airways
03.2007 - 04.2010
Maintained complex and frequently changing calendars through Outlook: daily meetings, senior management requests, committee meetings.
Managed queries from passenger/travel agent related to flight availability.
Supported multiple departments as a customer service trainer at Paramount Airways.
Collaborating and coordinating with ground operations and making sure everything is in place before the start of new city/state route opening day.
Performed various functions to help the customers to have a seamless, comfortable, and enjoyable journey.
Checked them in for their flights, helped customers get rebooked if they have missed their flights or if there are issues with their tickets and ensuring a safe and efficient on time boarding.
Trained new employees in flight operation and ground handling.
Demonstrated background in talent management, leadership management, retention, performance management system design, compensation system design, employee relations, employee training and benefits administration.
Education
PMSCP certification -
Central Connecticut State University
New Britain, CT
04.2025
BBA - Business Administration
Bangalore University
Bangalore, India
05-2012
Associate Degree - Accounting And Finance
Miranda Collge
Bangalore, India
Skills
MUNIS ERP software
Microsoft Dynamics 365 CRM
Mondaycom
Microsoft Office suite
Google Workspace applications
Knowledge of Scrum and project management
SharePoint
Timeline
Assistant Coordinator
CREC Resource Group
09.2024 - Current
Administrative Assistant for Finance and Operation