Savleen Kaur
Manteca,CA
Summary
Dynamic and detail-oriented professional with a proven track record at Aura Skin N Beauty, excelling in customer service and team collaboration. Recognized for enhancing client retention through personalized consultations and exceptional service delivery. Skilled in time management and cash handling, consistently fostering trust and loyalty among clients.
Overview
2
2
years of professional experience
Work History
Front Desk Receptionist
Aura Skin N Beauty
06.2024 - Current
- Mentored new staff members on best practices for eyebrow threading, boosting overall team performance and skill level.
- Diversified salon offerings by suggesting complementary services like eyelash extensions or tinting based on client preferences and needs.
- Assisted in inventory management of supplies needed for threading services, contributing to proper stock availability at all times.
- Exercised attention to detail to perfect arch and avoid stray hairs or uneven brows.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Eyebrow Threader
Sharan Threading Boutique
06.2023 - 06.2024
- Developed strong relationships with clients, fostering trust and loyalty through exceptional service delivery.
- Conducted in-depth consultations with clients to determine desired eyebrow shape and style, resulting in tailored services that met their expectations.
- Improved customer retention rates by offering personalized consultations to address individual needs and preferences.
- Maximized client comfort during threading procedures through effective communication and gentle technique application.
- Collaborated with fellow team members to ensure seamless service delivery, enhancing the overall client experience.
- Attended mandatory educations events, workshops and meetings to enhance knowledge and skill.
- Maintained a clean and organized work environment, ensuring optimal working conditions for all staff members.
Skills
- Customer service
- Attention to detail
- Time management
- Listening skills
- Cash handling
- Telephone etiquette
- Problem-solving skills
- Team collaboration
- Verbal and written communication
- Hospitality services
- Front office management
Timeline
Front Desk Receptionist
Aura Skin N Beauty
06.2024 - Current
Eyebrow Threader
Sharan Threading Boutique
06.2023 - 06.2024
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