Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Savon Atkinson

Philadelphia,PA

Summary

Detail-oriented professional with strong skills in customer service, communication, and problem-solving. Proven ability to organize and maintain efficient operations in fast-paced environments. Adaptable warehouse and customer service professional with experience in inventory management and client relations. Skilled in conflict resolution and teamwork, dedicated to enhancing operational efficiency and customer satisfaction. Organized and proactive individual with a solid background in logistics and customer advocacy. Known for maintaining accurate records and effectively resolving issues, ready to contribute to streamlined operations and improved service delivery. Organized professional with superior work ethic and team player attitude. Exceptional quality control and inspection abilities. Commended for honesty, hard work and positive attitude. Comfortable standing for long periods of time and safely lifting heavy loads. Hardworking Warehouse Associate with excellent materials handling, storage management and shipment preparation skills. Experienced in picking orders, assembling pallets and preparing containers. Delivers accurate inventory counts and maintains detailed warehouse records. Dependable Warehouse professional with excellent time management, equipment operation and teamwork abilities. Knowledgeable about OSHA requirements and general safety practices. Driven to improve efficiency and quality by adhering to company procedures. Organized warehouse team member productive in high-volume environments. Reliable in maintaining accurate inventory records and optimized storage spaces. Skillfully troubleshoots and maintains material handling equipment.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Warehouse Worker

Amazon
07.2025 - Current
  • Transported goods to designated areas within the warehouse facility.
  • Processed returns of defective merchandise as required.
  • Investigated any reported problems regarding shipping errors or damages.
  • Organized warehouse space for efficient storage of products.
  • Maintained stock levels in accordance with company policies.
  • Inspected damaged goods prior to disposal or return to vendor.
  • Maintained accurate inventory records using computerized tracking systems.
  • Provided assistance in loading and unloading containers from ships and trains.

Hotline Advocate

HR Block
Philadelphia, Pennsylvania
07.2025 - Current
  • Answered calls, emails, and web-based inquiries from individuals seeking information about available services.
  • Developed relationships with regional law enforcement agencies in order to provide better service delivery for our clients.
  • Advocated for policy changes related to mental health services at the local level.
  • Collaborated with local organizations to increase access to mental health resources for underserved populations.
  • Maintained accurate client records and documentation of all interactions.

Sales Associate

Snipes Auto Sales
Philadelphia, Pennsylvania
01.2025 - 07.2025
  • Attended weekly team meetings to review performance goals and objectives.
  • Assisted customers with product selection, sizing and styling.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Developed promotional strategies to increase sales volume.
  • Demonstrated product features and benefits for customers' needs.
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Provided accurate information about products, prices and services.

Front Desk Receptionist

stay at home home care
Philadelphia, Pennsylvania
01.2025 - 03.2025
  • Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
  • Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.
  • Reconciled daily financial transactions against cash receipts at the end of each day's business activity.
  • Provided administrative support such as filing documents, photocopying and scanning materials.
  • Greeted customers warmly and made them feel welcome.

Cashier

McDonald's
Philadelphia, Pennsylvania
11.2024 - 01.2025
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Issued receipts, refunds, credits or change due to customers.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Stocked shelves with merchandise when needed.
  • Resolved customer complaints professionally in accordance with company policy.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.

Phone Representative

T Mobileretailer
Philadelphia, Pennsylvania
06.2024 - 01.2025
  • Conducted follow-up calls to verify customer satisfaction post-issue resolution.
  • Navigated multiple computer applications to research and address customer inquiries.
  • Answered incoming calls, providing timely responses to customer service inquiries.
  • Identified upselling opportunities for products or services during customer interactions.
  • Escalated unresolved issues to appropriate teams following established procedures.
  • Maintained accurate records of customer interactions and actions taken.
  • Updated knowledge on product changes to ensure accurate information delivery.

Caregiver

Total Home Health Agency
Havertown, Pennsylvania
11.2024 - 12.2024
  • Coordinated transportation services to facilitate client access to necessary appointments.
  • Assisted clients with daily living activities, including bathing, dressing, and grooming.
  • Performed light housekeeping tasks to maintain a clean and safe environment, such as laundry and changing linens.
  • Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
  • Developed plans for respite care when needed based on availability of family members or other caregivers.

Education

High School Diploma -

Youthbuild Charter School
1231 North Broad Street
09-2020

Skills

  • Inventory management
  • Order processing
  • Shipping logistics
  • Customer advocacy
  • Data entry
  • Client relations
  • Sales techniques
  • Conflict resolution
  • Effective communication
  • Team collaboration
  • Time management
  • Critical thinking
  • Unpacking merchandise
  • Equipment maintenance
  • Safety training

Certification

  • serv certification

Timeline

Warehouse Worker

Amazon
07.2025 - Current

Hotline Advocate

HR Block
07.2025 - Current

Sales Associate

Snipes Auto Sales
01.2025 - 07.2025

Front Desk Receptionist

stay at home home care
01.2025 - 03.2025

Cashier

McDonald's
11.2024 - 01.2025

Caregiver

Total Home Health Agency
11.2024 - 12.2024

Phone Representative

T Mobileretailer
06.2024 - 01.2025

High School Diploma -

Youthbuild Charter School