Savon W. Thomas

• Oversaw billing functions, data entry, claim tracking, and reconciliation to ensure operational accuracy.
• Maintained Excel spreadsheets for internal reporting, program metrics, and account reconciliation.
• Supported administrative operations including scheduling, scanning, and record management.

· Supported preparation of presentations and materials for prospective partners, enhancing brand and partnership opportunities for athletes.

· Conducted competitor and market research to provide insights that strengthened client negotiations and informed strategic decision-making.

· Led a project focused on NIL initiatives to present to senior agents at the end of the internship, which was used to develop an approach to the everchanging rules.

• Delivered high-quality customer service in a fast-paced environment.
• Collaborated with team members to streamline operations and maintain efficiency.

· Coordinated day-to-day camp logistics, including scheduling, transportation, and athlete check in, ensuring smooth event process.

· Served as a point of contact for players, parents, and staff, delivering clear communication and a positive participant experience.

· Assisted with hospitality and guest needs during recruiting-related events, providing organizational & operational support.