Savonah Lover
Newport Beach
Summary
Dynamic hospitality professional with a proven track record at The Melting Pot Restaurants Inc., excelling in customer service and order management. Recognized for maintaining cleanliness standards and enhancing guest relations, I adapt swiftly to high-pressure situations while ensuring a seamless dining experience. Certified in safe food handling, I am committed to delivering exceptional service.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Servers Assistant
The Melting Pot Restaurants Inc.
11.2024 - 08.2025
- Crossed Trained To become more involved in the resturant.
- Utilized strong multitasking abilities to manage multiple responsibilities effectively, ensuring a smooth flow of service during peak meal times.
- Delivered customer orders promptly and with attention to accuracy and satisfaction.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Adapted quickly to changing circumstances, such as accommodating last-minute reservations or handling unexpected guest requests, demonstrating flexibility and professionalism under pressure.
- Refilled drinks and condiments and restocked serving areas to minimize delays.
- Maintained clean, safe and organized work environment to safeguard servers and patrons.
Restaurant Hostess
The Melting Pot Restaurants Inc.
11.2023 - 08.2025
- 4.9 Stars On open Table
- Top Hostess In Restaurant
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
- Managed reservations effectively, accommodating special requests and ensuring accurate guest counts.
- Contributed to a positive team atmosphere by supporting coworkers during peak hours or when understaffed.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Trained new hostess staff members on company policies, procedures, and best practices ensuring consistency across all shifts.
Lifegaurd/Front Desk Associate
Great Wolf Lodge Resort
01.2023 - 11.2023
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
- Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
- Upheld hygiene standards in pool and surrounding area.
- Increased patron satisfaction by promptly addressing concerns and providing exceptional customer service at all times.
Hostess
Atomic Cowboy
05.2022 - 10.2022
- Answered customer questions about hours, seating, and menu information.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Education
High School Diploma -
Air Academy Highschool
Colorado Springs, CO05-2025
Skills
- Responsible and trustworthy
- Customer service
- Cleanliness standards
- Hospitality service expertise
- Safe food handling (California Food Handling Liscense)
- Heavy lifting
- Order management
- Supply restocking
- Flexible schedule
- Table bussing
- High volume dining
- Food running
- Guest relations management
Certification
- California Food Handling License
Timeline
Servers Assistant
The Melting Pot Restaurants Inc.
11.2024 - 08.2025
Restaurant Hostess
The Melting Pot Restaurants Inc.
11.2023 - 08.2025
Lifegaurd/Front Desk Associate
Great Wolf Lodge Resort
01.2023 - 11.2023
Hostess
Atomic Cowboy
05.2022 - 10.2022
High School Diploma -
Air Academy Highschool
Similar Profiles
Arianna PenaArianna Pena
Assistant Manager at The Melting Pot Restaurants Inc.Assistant Manager at The Melting Pot Restaurants Inc.
Mirela GaleMirela Gale
Server at The Melting Pot Restaurants Inc.Server at The Melting Pot Restaurants Inc.
Brittlyn StibleyBrittlyn Stibley
Receptionist/ Hospitality Specialist at The Melting Pot Restaurants Inc.Receptionist/ Hospitality Specialist at The Melting Pot Restaurants Inc.
Susan WebbSusan Webb
Special Education Teacher at Huntington Beach City School DistrictSpecial Education Teacher at Huntington Beach City School District
DANIEL NOBLE PAWELSKIDANIEL NOBLE PAWELSKI
Senior Director of Omni-Channel Operations at Advanced Marketers (Formerly Instaboost Media)Senior Director of Omni-Channel Operations at Advanced Marketers (Formerly Instaboost Media)