Savondia N. Samuel
Baltimore,MD
Summary
Enthusiastic Administrative Assistant with expertise in anticipating professional needs and proactively identifying and resolving problems. Bringing proven to promote organization and availability through effective schedule development. Excellent customer service and conflict management skills.
Overview
8
8
years of professional experience
Work History
Administrative Assistant
Scarlet Freight LLC
01.2022 - Current
- Build and maintain positive relations with brokers, customers, suppliers and mechanics
- Provide exceptional customer service by responding to customer questions and requests
- Maintains driver log, records and qualifications for commercial driving
- Serving truckers and our customers by accurately creating and processing shipping paperwork
- Coordinate with suppliers and trucks to deliver and haul loads
- Problem solving any driver maintenance complaints
- Responsible for accident reporting (vehicle and workers comp)
- Call suppliers to find, negotiate pricing and order parts
Mail Processing Clerk
United States Postal Service
07.2018 - Current
- Process mail using automated mail processing equipment or manual methods of sortation and distribution
- Loads mail onto automated equipment, pulling non-processable items; enters sort plan into the system
- Dispatch based on knowledge of operating plans, dispatch schedules and verify mail to ensure sortation accuracy
- Examine balances in advance deposit accounts; and record and bill mail requiring special service
- Follows established safe work methods, procedures and safety precautions while performing all duties
Receiver/Problem Solving/Order Picker Driver
Amazon Fulfillment Center
10.2015 - 07.2018
- Process incoming inventory enter data such as description, quality in the system
- Inspect products for defects and damages
- Ability to operate forklift, hand truck pallet jack and other warehouse equipment
- Receive, unload and place incoming inventory items appropriately
- Identified and tracked errors in the system computer to record and find ways to resolve the problem
- Team player with great time management and organization skills
Care Manager
Sunrise Senior Living
02.2015 - 03.2016
- Build meaningful relationships with a specified number of seniors and their families
- Assistance with activities of daily living, assisted with transporting residents in bed/wheel chair
- Assisted with grooming and bathing, as well as feeding
- Attend to individual care needs and get to know their unique preferences and personalities
- Note on daily log on resident’s updates and changes
- Notify management of changes in condition and recommend adjustments in the level of care and service
- Contact the family members and doctors of the residents when needed
Education
Some College (No Degree) -
Community College of Baltimore County
Owings Mills, MDSome College (No Degree) - Business Administration
Towson University
Towson, MDSkills
- Creative thinking & Organizations Skills
- Oral and Written Communication
- Microsoft Office
- Training and Development
- Data Collection/ Entry
- Customer Service
- Phone Call Answering
- Administrative Support
- Customer Relations
- Sorting and Labeling
- Schedule Management
Timeline
Administrative Assistant
Scarlet Freight LLC
01.2022 - Current
Mail Processing Clerk
United States Postal Service
07.2018 - Current
Receiver/Problem Solving/Order Picker Driver
Amazon Fulfillment Center
10.2015 - 07.2018
Care Manager
Sunrise Senior Living
02.2015 - 03.2016
Some College (No Degree) -
Community College of Baltimore County
Some College (No Degree) - Business Administration
Towson University
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