Savonna Smith
Indianapolis,Indiana
Summary
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Overview
10
10
years of professional experience
Work History
Chef
Self-employeed
06.2024 - Current
- Enhanced menu variety by developing unique and innovative recipes.
- Ensured health and safety compliance by supervising kitchen staff effectively.
- Improved efficiency and reduced waste through streamlined food preparation processes.
- Trained new team members in culinary techniques and operational procedures.
- Maintained high-quality standards through disciplined and dedicated work ethic.
- Coordinated timely order preparation with team members for optimal service.
Customer Care Representative
Finish Line
10.2015 - 06.2024
- Enhanced customer satisfaction by resolving inquiries efficiently and effectively.
- Trained new representatives on best practices to boost team performance.
- Identified trends through customer feedback, implementing effective process improvements.
- Streamlined communication by collaborating with cross-functional teams to resolve issues.
- Handled high call volume professionally, ensuring exceptional service delivery.
- Educated customers on billing and payment processes, enhancing their understanding.
Education
High School Diploma -
North Central
Indianapolis, IN06-2012
Skills
- Kitchen management
- Food presentation
- Meal preparation
- Attention to detail
- Effective communications
- Verbal and written communication
- Hospitality service expertise
- Food plating and presentation
- Culinary expertise
- Critical thinking
- Call center experience
- Assertiveness
Timeline
Chef
Self-employeed
06.2024 - Current
Customer Care Representative
Finish Line
10.2015 - 06.2024
High School Diploma -
North Central