Summary
Overview
Work History
Education
Skills
Timeline
Generic

Savonni Bailey

NEWBURGH,NY

Summary

Savonni Bailey, a passionate newly NYS Liscenced Esthetician. Highly skilled experienced customer service professional with over 5 years of experience in the field. In her previous roles, Savonni has demonstrated a strong ability to work in fast-paced and high-pressure environments, while maintaining a positive and professional attitude. She is able to prioritize tasks effectively, work independently and as part of a team, and consistently meets or exceeds performance goals and metrics.

Overview

9
9
years of professional experience

Work History

Licensed Esthetician

Wax Specialist
12.2023 - Current
  • Maintained a clean, sanitary, and organized treatment area in compliance with industry regulations.
  • Enhanced client satisfaction by providing high-quality waxing services and maintaining a clean workspace.
  • Educated clients on proper aftercare procedures for optimal results and minimal discomfort.
  • Complied with state licensing regulations by maintaining required documentation and participating in continuing education courses as needed.
  • Developed strong client relationships through consistent effective communication and attentive service.
  • Educated patients on treatment options.

Server

IHOP
01.2023 - 04.2023
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.

Restaurant Busser and Server

Town Crier Cafe
11.2022 - 12.2022


  • Assisted with moving tables, chairs, and other restaurant service equipment within dining rooms.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Used slow periods to restock supplies, ice, trays and delivery bags.

Front Desk Receptionist

Holiday Inn Express Hotel Suites
06.2021 - 11.2022
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.
  • Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
  • Collected room deposits, fees and payments.

Server

Blue Finn Korean BBQ & Sushi
03.2021 - 06.2021
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Increased sales significantly by upselling higher-end products to customers.

Package Handler

FedEx
10.2020 - 02.2021
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Assembled, sealed and loaded packages into correct trucks.
  • Removed jams and unblocked conveyor system to maintain flow of goods.
  • Followed verbal and written instructions to properly move and ship products.
  • Assisted coworkers with during busy periods, developing new skills while boosting warehouse efficiency.

BUSSER AND BANQUET SERVER

Anthony's Pier 9, Bonura Hospitality Group
05.2017 - 09.2019
  • Arranged linens and table settings according to seating plan and event theme.
  • Provided friendly, courteous service to create memorable moments for guests.
  • Maintained event cleanliness during service by promptly clearing dishes after each course.
  • Served appetizers, delivered entrees and refilled beverages for banquet guests.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.

ADMINISTRATIVE CLERK/SECRETARY

NEWBURGH FREEBURGH ACADEMY
01.2015 - 01.2019
  • Assisted with daily administrative tasks
  • Assisted with filing documents
  • Collaborated effectively within group meetings.
  • Answered multi-line phone system and transferred callers to appropriate department or staff member.
  • Managed Social Media.

Education

Esthetician License - Skin Health & Conditions

Capri Cosmetology Learning Center
Balmville, NY
12.2023

A.S - Human Services

SUNY SCHENECTADY COUNTY COMMUNITY COLLEGE
2019

High School Diploma -

Newburgh Free Academy
Newburgh, NY
2019

Skills

  • Great Communication & Interpersonal Skills

  • Strong Time Management

  • Natural Leader & Organizer

  • Food Preparation and Safety

  • High-Volume Dining customer service

  • Appointment Scheduling

  • Sales and upselling abilities

  • Expert skin analysis & service product recommendation

  • Makeup Application

  • Brand Awareness

  • Demonstration skills

  • Flexibility and Adaptability

Timeline

Licensed Esthetician

Wax Specialist
12.2023 - Current

Server

IHOP
01.2023 - 04.2023

Restaurant Busser and Server

Town Crier Cafe
11.2022 - 12.2022

Front Desk Receptionist

Holiday Inn Express Hotel Suites
06.2021 - 11.2022

Server

Blue Finn Korean BBQ & Sushi
03.2021 - 06.2021

Package Handler

FedEx
10.2020 - 02.2021

BUSSER AND BANQUET SERVER

Anthony's Pier 9, Bonura Hospitality Group
05.2017 - 09.2019

ADMINISTRATIVE CLERK/SECRETARY

NEWBURGH FREEBURGH ACADEMY
01.2015 - 01.2019

Esthetician License - Skin Health & Conditions

Capri Cosmetology Learning Center

A.S - Human Services

SUNY SCHENECTADY COUNTY COMMUNITY COLLEGE

High School Diploma -

Newburgh Free Academy

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