Savonte Mike

I have demonstrated exceptional customer service skills while interacting with customers and created an efficient daily delivery schedule. I coordinated with customers to ensure timely and accurate deliveries, safely loaded and unloaded furniture, and navigated delivery routes efficiently using GPS and maps. Additionally, I maintained accurate delivery records, managed daily delivery operations, observed road rules and safety measures, processed orders accurately, and responded quickly to changes or delays during deliveries. I also resolved customer complaints regarding delivery issues, provided training for new employees, and monitored delivery trips through a log system.

Answered customer inquiries, provided product information, and assisted with their needs. Resolving complaints was a priority, ensuring customer satisfaction. Processing orders and returns accurately and promptly was part of my daily routine. I kept up-to-date with product knowledge and promotions to assist customers effectively. Managing daily delivery operations, I ensured goods were delivered on time and accurately. I maintained a calm and pleasant demeanor with customers, even during tense situations. Resolving delivery-related complaints promptly was important. I also trained new employees on proper handling procedures. Investigating lost or damaged shipments, I implemented corrective actions. Processing payments for clients and addressing invoice questions were part of my responsibilities. Generating reports on overdue payments and reconciling incoming payments against outstanding invoices were also tasks I handled diligently.

I securely packed and boxed items for safe transportation, ensuring they arrived intact. Loading and unloading furniture and other items onto trucks was part of my responsibilities. Safely transporting and delivering items to customers' locations was a priority. I also assisted in warehouse storage moving and organization. Carefully handling furniture and large items of various weights was crucial. At destination sites, I unloaded furniture from trucks, ensuring each item was placed in the correct room as per customer instructions. Working with a team of movers, we efficiently completed moves on time and within budget constraints. Using dollies, ramps, and other equipment, I loaded and unloaded furniture, boxes, appliances, and other items onto trucks for transport. Walking through customer sites with checklists, I verified job completion. I also disassembled large pieces of furniture when required for efficient transportation or storage. Cleaning the work area after completion of the move, ensuring no debris was left behind in customer homes or on property grounds, was essential. Wrapping furniture in protective coverings before loading it onto trucks and reporting any damages or broken items immediately to supervisors were also part of my responsibilities. Assisting customers with packing fragile items into labeled boxes and setting up furniture in designated rooms as requested were also part of my customer service duties throughout the entire moving process from start to finish.

Oversaw inventory by receiving and examining shipments, ensuring their accuracy. I arranged and managed warehouse space to optimize storage and retrieval. Using equipment, I safely moved and stacked items. I accurately processed customer orders and prepared them for shipment. I also helped with regular inventory checks and reconciliations. Packing and labeling merchandise for shipment and maintaining a tidy work area were part of my duties. I communicated effectively with team members regarding work assignments. Using pallet jacks, I moved items to and from warehouse locations. In a controlled warehouse environment, I picked and prepared multiple daily shipments. I ensured shelves, workstations, and pallet areas were orderly for safety. I unloaded materials from trucks using forklifts and pallet jacks, and I labeled containers correctly for identification. Packing materials and items in designated crates and boxes, properly sealing them, and labeling them were also part of my responsibilities. I used special equipment to move boxes, containers, and pallets to meet production targets. By rearranging products based on size, weight, and type, I organized warehouse space efficiently. I packed goods for shipment according to customer instructions and assisted in loading finished goods onto delivery vehicles.