Savory D. McGee
Portland,OR
Summary
Adept at fostering strong customer relationships and enhancing team efficiency, my tenure at R.S. Hughes Company, Inc. showcased my ability to drive repeat business and streamline operations. Leveraging Microsoft Suite and exceptional communication skills, I significantly contributed to business development and problem resolution, ensuring client satisfaction and team harmony.
Overview
8
8
years of professional experience
Work History
National Accounts Customer Success Specialist 2
R.S. Hughes Company, Inc.
Portland, OR
06.2022 - Current
- Provided training and product support for other members of sales team.
- Assisted account executives with prospect evaluation and qualification.
- Developed strong customer relationships to encourage repeat business.
- Answered inbound calls, chats and emails to facilitate customer service.
- Aided cross-departmental communication to guarantee team preparedness and client contentment.
- Collaborated with sales team to understand customer requirements, boost product sales and provide sales support.
- Recommended improvements to customers and demonstrated potential cost reductions and process improvements.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Contracted Trainer
Focus Training
Milwaukee, USA
05.2021 - Current
- Conducted workshops to educate students about college readiness programs.
- Collaborated with colleagues to enhance success of webinars and in-person activities.
- Applied public speaking skills to enhance student participation in activities and overviews.
Management Support
Qdoba Mexican Eats
Manitowoc & Milwaukee, USA
08.2019 - 05.2022
- Communicated operational updates to senior management to streamline workflows.
- Distributed duties to achieve optimal preparation for guest arrivals.
- Analyzed inventory to enhance sales forecasting accuracy.
- Increased guest loyalty through notification of Qdoba Rewards program.
Shift Leader
Panda Express
Manitowoc, USA
04.2017 - 08.2019
- Directed staff towards competence in job responsibilities.
- Enhanced revenue through active promotion of new dishes to customers.
- Strengthened customer loyalty through effective interpersonal communication.
Education
Bachelor of Business Administration - Management Emphasis
University of Wisconsin - Green Bay
Green Bay, WI12.2021
Associate degree of Arts and Sciences -
University of Wisconsin Green Bay
Green Bay, WI12.2019
Skills
- Microsoft Suite Basics
- Relationship Building
- Effective Communication
- Strong Organizational Skills
- Reliability in Professional Conduct
- Emotional Intelligence
- Active listening
- Tactful and diplomatic
- Client relations
- Business development
- Problem resolution
- Strong teamwork
Affiliations
- Leadership Development
- Foreign Language (Duolingo) - Spanish
- Strength Training
- Running
- Avid Movie Watcher
Timeline
National Accounts Customer Success Specialist 2
R.S. Hughes Company, Inc.
06.2022 - Current
Contracted Trainer
Focus Training
05.2021 - Current
Management Support
Qdoba Mexican Eats
08.2019 - 05.2022
Shift Leader
Panda Express
04.2017 - 08.2019
Bachelor of Business Administration - Management Emphasis
University of Wisconsin - Green Bay
Associate degree of Arts and Sciences -
University of Wisconsin Green Bay
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