ALICIA SAVOY
La Plata,MD
Summary
Exceptional communication skills. Skilled in fostering positive environment and experiences to customers , vendors and staff while maintaining cost-efficiency and compliance. Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
Work History
Fiscal Specialist IV
St Marys County Government
09.2023 - Current
- Provide excellent customer service
- Facilitated cross-functional collaboration between finance team members to ensure efficient completion of projects .
- Created and distributed reports on internal and external finances, audits, and budgets.
- Provided treasury and cash management by overseeing reconciliation of banking activity, credit card processing, and property tax
- Process payroll , process deeds , issue liquor license , renew motor vehicle registrations ,
- Personal property billing calculations, bill generation.
Remote Team Member PRN
Patient First Urgent Care Center
09.2023 - Current
- Enhanced team efficiency by streamlining communication and implementing effective collaboration tools.
- Boosted overall productivity by identifying areas for improvement and developing targeted strategies.
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
- Provided exceptional support to colleagues by sharing knowledge, offering assistance, and fostering teamwork.
Patient Service Coordinator
Patient First
12.2011 - 09.2023
- Collected forms, insurance card and co-pay to facilitate registration process and prepare patient for appointment.
- Investigated, triaged and resolved patient issues to encourage positive experience during patient visit.
- Administered billing functions to maintain profitability and meet compliance, quality and productivity standards.
- Oversaw monthly inventory orders to guarantee properly stocked center
- Coordinated schedules to arrange management interviews with applicants. Conducting interviews ,reviews and disciplinary actions.
- Completed human resource operational requirements by scheduling and assigning employees.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes
- Coordinated training schedules across sites with supervisors and managers to optimize training initiatives and work-flow management.
- Completed payroll accurately and timely to meet employee expectations.
- Maintained employee privacy and protected payroll operations by keeping all information confidential.
Education
College of Southern Maryland
La PlataHigh School Diploma -
La Plata High School
La Plata, MD06.1993
Skills
- Staff Management, Team Coordination
- Accuracy and Efficiency in Documentation
- Operational Efficiency and Safety
- Cultivating Productive Relationships
- Back Office Operations
- Data Entry Documentation, Clerical Support
- Office Supplies and Inventory
- Business Correspondence
- Payroll Processing
- Bank Reconciliation
- Tax Compliance
- Accounts receivable management
- Cash Flow Management
- Accounts Receivable
- Payroll Administration
- Team building
- Adaptability and Flexibility
- Problem-solving abilities
- Excellent Communication
Timeline
Fiscal Specialist IV
St Marys County Government
09.2023 - Current
Remote Team Member PRN
Patient First Urgent Care Center
09.2023 - Current
Patient Service Coordinator
Patient First
12.2011 - 09.2023
College of Southern Maryland
High School Diploma -
La Plata High School
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